<p>Position Summary:</p> <p>The Quality Improvement Coordinator is responsible for assisting the Director of Quality and Compliance, with all Quality / Performance Improvement programs and activities within the organization. In addition, he/she is the primary individual responsible for process improvement and staff training for health center employees.</p> <p>Essential Functions:</p> <ul> <li>Assists HCHC's Director of Quality and Compliance in the development and implementation of appropriate comprehensive quality improvement plans and programs including HCHC's annual performance improvement plan (PIP) </li><li>Promotes Lean Six Sigma, continuous improvement, and organizational learning philosophies and methods throughout the health center system </li><li>Conducts periodic ongoing quality audits and reviews, including medical records audits, and reports deficiencies identified by internal/external surveys and audits to Chief Quality Officer </li><li>Collects quality and performance information to analyze process effectiveness from such sources as staff feedback, patient complaints, feedback from staff members, satisfaction surveys, etc. </li><li>Conducts periodic reviews of quality measures, (e.g., Meaningful Use, Clinical Performance Measures, Uniform Data Systems, HEDIS etc.), with HCHC's medical providers and their care teams </li><li>Utilizes IT applications for preparing status reports, progress updates and other documentation as required </li><li>Consults with subject matter experts and management to conduct current state assessment, gap analysis, root cause analysis and recommend appropriate solutions </li><li>Participates in testing and piloting of performance improvement solutions and other processes necessary to evaluate the effectiveness of training courses, materials, and job aids </li><li>Assists the Chief Quality Officer in the development, implementation, enforcement and review of all HCHC clinical, safety and security policies and procedures as appropriate </li><li>Other duties as assigned </li></ul> <p>Knowledge, Skills & Abilities:</p> <ul> <li>Knowledge of community health care and primary care </li><li>Knowledge of principles related to Patient Centered Medical Home (PCMH), Meaningful Use (MU), Health Effectiveness Data and Information Set (HEDIS) and Uniform Data Systems(UDS) </li><li>Knowledge of the Continuous Quality Improvement process and Performance Improvement program design and implementation as well as the ability to recommend process and systems improvements </li><li>Knowledge of the principles and processes of chronic disease management as well as evidence-based practices related to chronic disease management, and Clinical Quality Measures. </li><li>Above-average computer skills; Outlook, Windows, Microsoft Office applications; knowledge of software data management systems </li><li>Ability to adapt quickly to changing conditions and assimilating new processes into job function </li></ul> <p>Education, Experience and Licensure:</p> <ul> <li>Bachelor's degree in Healthcare or Health Administration, , OR Indiana License as Licensed Practical Nurse or Registered Nurse is required </li><li>Minimum of five (5) years experience in a hospital, clinic, or health care related environment required. </li><li>Relevant risk management /quality improvement experience & BLS required </li><li>Skilled & experienced in MicroSoft Office, Excel, Visco, Electronic Health Records. </li></ul> <p>Physical Demands:</p> <ul> <li>May sit and/or stand for long periods of time </li><li>Must be able to see and hear within normal range with or without correction device(s) </li><li>Dexterity and hand to eye coordination as normally associated with operating office equipment, computers and telephones </li></ul>