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2 days
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$15.81/hr - $25.18/hr (Estimated)
<p>Join Our Team</p> <p>For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.</p> <p>Summary:</p> <p>The Assistant Manager is responsible for overseeing the daily operations of Member Services Department sub groups (Debit Card, Escheatment, Certificate-IRA).</p> <p>Education and/or Experience:</p> <ul> <li> <p>High School Diploma required</p> </li><li> <p>Minimum four years retail or credit banking experience required</p> </li><li> <p>Minimum two years member services experience required</p> </li><li> <p>Microsoft Word and Excel skills required</p> </li><li> <p>Experience with Fiserv DNA, Ascensus, Salesforce, Sovos preferred</p> </li></ul> <p>Job Responsibilities:</p> <ul> <li> <p>Monitors and evaluates interactions, workflow, and metrics to meet performance standards</p> </li><li> <p>Ensures that routine service requests are processed or redirected correctly</p> </li><li> <p>Responds to and resolves member and operational issues</p> </li><li> <p>Prepares/supervises the preparation of required IRS, State and Departmental statistical reports and forms</p> </li><li> <p>Performs and oversees staff to conduct quality checks of IRS and other State forms and documents</p> </li><li> <p>Ensures compliance with multi state abandoned property reporting requirements and associated</p> </li><li> <p>Accesses financial and production reports to assess departmental performance and make business recommendations to promote productivity as well as the achievement of goals</p> </li><li> <p>Evaluates workflows and processes and recommends new processes, procedures or revisions</p> </li><li> <p>Flexibility to adapt to changing priorities and support a variety of daily functions as needed</p> </li><li> <p>*Performs other duties as needed upon request by immediate supervisor</p> </li></ul> <p>Benefits of Joining the Teachers Team:</p> <p>We provide a competitive compensation and benefits package that includes, but is not limited to:</p> <ul> <li> <p>Paid time off for vacation, personal days, and holidays</p> </li><li> <p>Fully-funded pension plan</p> </li><li> <p>401(k) company contribution</p> </li><li> <p>Teachers pays 100% of Dental & Vision premium</p> </li><li> <p>Tuition reimbursement is offered to full-time employees</p> </li><li> <p>Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers</p> </li></ul> <p>The good faith range for this position is $36.00 - $42.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.</p> <p>All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.</p> <p>To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers</p> <p>Click here to view: California Privacy Notice</p> <p>#LI-KM</p>
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If you already have an account, you can LOGIN to post a job or manage your other postings.
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