<p>We are seeking a seasoned QA Manager to lead the enterprise-wide Quality Assurance (QA) strategy and initiatives. This role is responsible for defining and implementing consistent QA processes, driving quality standards across teams, and ensuring robust environment management practices that support scalable and reliable software delivery.</p> <p>RESPONSIBILITIES:</p> <ul> <li>Develop and execute a comprehensive QA strategy across all facets of Information Technology </li><li>Establish and implement standardized QA processes, tools, and metrics across all product lines </li><li>Lead and mentor a team of QA professionals, both directly and indirectly, fostering a culture of quality, accountability, and continuous improvement across all product lines </li><li>Partner with third-party vendors and suppliers to ensure external deliverables meet internal quality standards </li><li>Collaborate with cross-functional teams including Development, Product, DevOps, and Security to ensure quality is embedded throughout the SDLC </li><li>Works with other senior members, managers and architects to assess/introduce/implement new quality assurance frameworks, tools and processes </li><li>Develop and deliver QA training programs to upskill cross-functional teams on quality standards and testing practices </li><li>Oversee test planning, execution, automation, and reporting for all major releases, including smoke testing, system integration testing, and end to end validation </li><li>Drive root cause analysis and continuous improvement initiatives based on defect trends and quality metrics </li><li>Manage QA environments across multiple tiers (Dev, QA, UAT/Stage, Production), ensuring alignment with deployment and release schedules </li><li>Stay current with industry best practices and emerging technologies in QA, automation, and environment management </li><li>Drives change within the organization to implement new quality assurance frameworks, tools and processes </li><li>Other duties as assigned </li></ul> <p>QUALIFICATIONS:</p> <p>ESSENTIAL:</p> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or related field </li><li>Minimum of 7 years of experience in Quality Assurance, with at least 3 years in a leadership role </li><li>Strong understanding of environment management practices and tools, including CI/CD pipelines (TeamCity, GitHub Actions, Octopus Deploy) and containerized deployments </li><li>Hands-on experience with test automation frameworks and tools such as Selenium, Katalon Studio and TestOps, postman, Loadrunner, and Azure Devops </li><li>Excellent leadership, communication, and stakeholder management skills </li></ul> <p>PREFERRED:</p> <ul> <li>Strategic thinker with a passion for quality and innovation </li><li>Ability to influence and drive change across diverse teams </li><li>Strong analytical and problem-solving skills </li></ul> <p>SECURA, we are transforming the insurance experience by putting authenticity at the forefront of everything we do. Our mission is clear: we're making insurance genuine. We recognize that our associates are our greatest assets, and we invest in their well-being and professional growth. We offer opportunities for continuous learning and career advancement, competitive benefits, and a culture that champions work-life balance. Joining SECURA means becoming part of a dynamic team that values each individual's contribution and fosters a collaborative atmosphere. Here, you'll not only find a fulfilling career but also a place where you can make a positive impact every day.</p> <p>SECURA Insurance strives to provide equal opportunity for all employees and is committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and walks of life.</p>