<p>About Gap Inc.</p> <p>At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.</p> <p>Our portfolio-Old Navy, Gap, Banana Republic, and Athleta-each brings a distinct point of view to how we show up in the world and serve our customers.</p> <p>Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.</p> <p>We're driven by a shared purpose: to bridge gaps-between people, perspectives, and possibilities-to create a better world.</p> <p>We're building a team that performs at a high level-people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.</p> <p>About the Role</p> <p>The Concierge supports Gap Inc.'s Los Angeles workplace, a dynamic environment where fashion, creativity, and storytelling intersect. This role plays a key part in shaping first impressions by delivering a welcoming, professional, and brand-aligned experience for employees, guests, and partners.</p> <p>The Concierge contributes to brand moments, live activations, and thoughtfully planned meetings and events, supporting behind-the-scenes logistics that help bring creative initiatives to life. While immersed in a fashion-forward corporate setting, this role maintains a strong foundation of professionalism, hospitality, and operational excellence.</p> <p>Working in close partnership with the Office Manager, Security, and cross-functional teams, the Concierge supports daily office operations, helps uphold safety protocols, and ensures a consistent, high-quality workplace and visitor experience. Discretion, sound judgment, and attention to detail are essential, as the role may support senior leaders and other key visitors.</p> <p>What You'll Do</p> <ul> <li>Provide a professional, hospitality-focused welcome to employees, guests, vendors, and visitors, ensuring a positive and organized lobby experience. </li><li>Support daily office operations in partnership with the Office Manager and Security team. </li><li>Manage visitor, vendor, and employee check-in processes in accordance with established security and access protocols. </li><li>Assign daily lockers, assist with badge access issues, and support secure building entry. </li><li>Assist with meeting and event logistics, including room setup, catering coordination, and transportation arrangements. </li><li>Support workplace needs such as meeting room reservations, deliveries, shipping and receiving, and general office coordination. </li><li>Maintain awareness of daily schedules, meetings, and visits to anticipate support needs. </li><li>Respond promptly and professionally to inquiries, resolving issues with a service-oriented approach. </li><li>Monitor lobby and common areas to ensure they remain clean, organized, and welcoming. </li><li>Maintain up-to-date knowledge of local dining, transportation, and amenities to support visitor needs. </li><li>Collaborate effectively with internal teams and external partners to ensure seamless service delivery. </li><li>Maintain confidentiality and handle sensitive information with discretion and professionalism. </li></ul> <p>Who You Are</p> <ul> <li>Minimum of 2 years of experience in a customer-facing role within hospitality, workplace services, luxury retail, or a comparable professional environment. </li><li>Strong commitment to delivering a high-quality, guest-centered experience with professionalism and empathy. </li><li>Clear, courteous, and effective verbal and written communication. </li><li>Demonstrates a polished, professional demeanor aligned with company guidelines. </li><li>Proven ability to handle sensitive situations and information responsibly. </li><li>Comfortable managing multiple priorities in a fast-paced environment. </li><li>Team-oriented, dependable, and able to build positive working relationships across levels and functions. </li><li>Strong attention to detail with the ability to follow processes and complete tasks reliably. </li><li>Comfortable using Microsoft 365 (Outlook, Teams), Zoom, and visitor management systems such as Envoy (or similar). </li><li>Ability to stand for extended periods (up to 8 hours) and perform job-related physical tasks with or without reasonable accommodation. </li><li>Willingness to work occasional overtime or weekends as business needs require. </li><li>Openness to feedback, learning, and continuous improvement. </li></ul> <p>Benefits at Gap Inc.</p> <ul> <li>Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. </li><li>One of the most competitive Paid Time Off plans in the industry.* </li><li>Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* </li><li>Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* </li><li>Employee stock purchase plan.* </li><li>Medical, dental, vision and life insurance.* </li><li>See more of the benefits we offer. </li><li>For eligible employees </li></ul> <p>Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.</p> <p>Hourly Range: $39.60 - $48.50 USD</p> <p>Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.</p>