<p>ABOUT THE ROLE</p> <p>The Maintenance Coordinator's prime responsibility is to provide support to our customer in relation to day-to-day MRO products and services. Utilizing the customer and RS ERP systems, this role will support, expedite, and provide technical assistance for RS' core products & services, including sourcing and PO placement as needed.</p> <p>SCHEDULE: Mon - Fri | 8am - 5pm</p> <p>COMPENSATION: $21 - $24 per hour</p> <p>KEY RESPONSIBILITIES</p> <ul> <li>Delivery of customer contractual commitments </li><li>Manage specific storeroom activities to assist the procurement and operations team as identified by the site manager: </li><li>New Part Adds </li><li>Rush Order Delivery Expedites </li><li>Receiving Support </li><li>Functional Equivalent Form Management </li><li>Freight Discrepancy Management </li><li>Repair Program </li><li>Continuous Improvement Projects </li><li>NMI Resolution </li><li>Returns to Vendor </li><li>Assist procurement in sourcing of products as needed </li><li>Respond to customer inquiries regarding company products and services </li><li>Check the availability of stock </li><li>Place and expedite purchase orders for stock and non-stock items to support urgent requests from the customer </li><li>Complete and monitor reports including procurement and supplier performance metrics </li><li>Participate in special projects as directed, including process improvement teams </li><li>Assist in identification, sourcing and procurement of MRO requirements (Core product areas) on behalf of the customer </li><li>Identify, implement, and manage opportunities for Continuous Improvement by working with customer engineering, purchasing, and production teams </li><li>Provide IDR support </li><li>Use the RS Preferred Supplier Program and approved suppliers to ensure delivery of cost savings and assist procurement in the supplier relationship to deliver highest levels of service and availability </li><li>Expedite and manage new and outstanding orders to achieve delivery performance to the agreed due date; ensure regular communication with customer stakeholders </li><li>Monitor, be responsible for, and promote health and safety within the site operation, ensuring adherence to RS Integrated Supply and the Customer's Health & Safety Policy at all times </li><li>Other duties as assigned </li></ul> <p>CANDIDATE REQUIREMENTS</p> <ul> <li>Strong interpersonal and phone skills </li><li>Excellent verbal and written communication </li><li>Ability to meet deadlines </li><li>Detail-oriented and well-organized </li><li>Strong computer literacy skills - Windows, Microsoft Office Suite, Inventory Management Systems </li><li>Working knowledge of Health and Safety requirements </li><li>Knowledge of industrial consumables/MRO market and products and their applications </li><li>Strong sales and customer relationship development skills </li><li>Negotiation skills at multiple levels within the customer and the supplier organizations </li><li>Recording and maximizing cost savings to mutual benefit </li><li>Ability to prepare and deliver basic reports to illustrate evolution of customer-specific KPIs </li><li>Embrace RS Integrated Supply's initiatives and assist with the change management process when needed </li><li>Ability to work within projects that result in new business opportunities and/or increase customer retention </li></ul> <p>#LI-IS</p>