<p>Responsibilities:</p> <ul> <li>Review and work with business units to confirm audit findings from a Regulatory Compliance perspective and document audit response and full resolution of items noted. </li><li>Function as a collaborative partner with all business units focusing on solving real problems from a Compliance perspective for internally and externally raised issues. Document audit response and full resolution of items noted. </li><li>Partner with FirstBank Corporate Compliance Department to ensure consistency in addressing opportunities to enhance regulatory practices and communications to all Mortgage departments. </li><li>Complete research to identify root cause for issues identified. </li><li>Detect opportunities to automate and streamline internal processes to improve efficiency and performance effectiveness. </li><li>Review updates to Loan Operating System for opportunities for Compliance process improvement. </li><li>Establish yourself as a subject matter expert on all FirstBank's processes, products, and services, maintaining a current and comprehensive knowledge base. </li><li>Use spreadsheets and databases to maintain detailed audit records/ tracking of identified issues and remediation action plans. </li><li>Continuously participate in the improvement of operational tools, as well as active involvement in other projects as required. </li><li>Stay up to date on regulatory updates/ changes and pro-actively ensure actions are taken to educate FirstBank Mortgage associates on the changes and validate that policy and procedures are modified accordingly. </li><li>Partner with and provide support to other members of the First Line Compliance Department. </li><li>Other duties as assigned. </li></ul> <p>Qualifications:</p> <ul> <li>5+ years' experience in the Mortgage Industry, with 2 or more years' experience in a compliance/risk/audit role or processing/ underwriting role </li><li>Working knowledge federal mortgage lending regulations, consumer protection laws, and loan disclosures. </li><li>Ability to build rapport and trust with teams cross-functionally and across all levels. </li><li>Above average, effective communication, time-management, and presentation skills. </li><li>Excellent organizational skills and attention to detail. </li><li>Ability to thrive in a fast-paced company. </li><li>Encompass Experience a plus. </li></ul>