<p>Welcome to Furman University's Career Site!</p> <ul> <li>IMPORTANT: Load all documents in the My Experience area under Resume/CV. This may include your resume/C.V., cover letter, unofficial transcript, teaching philosophy, etc. Please wait for all documents to finish uploading before clicking Next. </li><li>If the process times out you will lose your progress, so please ensure you have all necessary documents available before starting. </li><li>The drop-down lists only display so many options: please type into a drop-down list to search for your option. For example: in Field of Study, you may need to enter your field name. If you have no field, type "None." </li><li>If you have previously applied, make sure your information is current as you can transfer it to another application. </li><li>Prior to submitting your application, verify all information for accuracy and ensure you have uploaded all appropriate documents. Once submitted, you will not be able to edit your application other than to change your contact information. </li></ul> <p>If you have any questions or need additional assistance, please contact the Office of Human Resources via email at recruitment@furman.edu or by calling 864-294-3103.</p> <p>Job Title:</p> <p>Enterprise Systems Analyst</p> <p>Job Family:</p> <p>Professionals</p> <p>Full-Time/Part-Time:</p> <p>Full time</p> <p>Compensation Grade:</p> <p>6S</p> <p>Pay Type:</p> <p>Salary</p> <p>Department:</p> <p>Enterprise Information Systems</p> <p>Job Summary:</p> <p>The Enterprise Systems Analyst supports the implementation, maintenance, and enhancement of enterprise systems across the university. This role is ideal for individuals who are technically inclined, detail-oriented, and passionate about improving institutional processes through technology in a higher education environment.</p> <p>Working closely with IT staff, academic departments, and administrative offices, the analyst ensures that university-wide systems function effectively, reliably, and meet the evolving needs of stakeholders.</p> <p>Applicants must be currently authorized to work in the United States on a full-time basis</p> <p>Job Description:</p> <p>Key Responsibilities:</p> <ul> <li>Assist in the configuration, testing, and deployment of new enterprise applications. </li><li>Support and maintain existing enterprise applications (e.g., DocuSign, Starfish, Eventbrite). </li><li>Document system processes, technical specifications, and user procedures. </li><li>Troubleshoot user issues, escalate complex technical problems, and log resolutions. </li><li>Provide end-user support and basic training for supported applications. </li><li>Collaborate with third-party vendors and support integration and security configuration between Furman systems and external solutions. </li><li>Contribute to data integrity efforts by generating reports, performing audits, and cleaning data as needed. </li><li>Monitor application performance and report anomalies or system errors to senior staff. </li><li>Stay current on trends, updates, and best practices relevant to assigned duties and technologies. </li><li>Perform other duties and responsibilities as assigned. </li></ul> <p>Qualifications:</p> <p>Required:</p> <ul> <li>Bachelor's degree in Information Systems, Computer Science, Business, or a related field (or equivalent combination of education and experience) </li><li>Basic understanding of enterprise systems and databases </li><li>Strong analytical and problem-solving skills </li><li>Ability to work independently and collaboratively in a team environment </li><li>Excellent written and verbal communication skills, including the ability to translate technical concepts for non-technical audiences </li><li>Eagerness to learn and adapt to new tools, technologies, and responsibilities </li><li>Strong interpersonal skills and a customer service mindset </li><li>Demonstrated ability to contribute to a diverse and inclusive team environment </li></ul> <p>Preferred:</p> <ul> <li>Experience in a higher education setting (e.g., student worker, intern, or employee) </li><li>Familiarity with ticketing systems, change management, and IT support workflows </li><li>Exposure to data integration concepts, APIs, or system-to-system data exchange </li><li>Understanding of data privacy and security in enterprise environments </li><li></li></ul> <p>Work Conditions:</p> <ul> <li>Full-time position, with occasional after-hours and on-call responsibilities as needed. </li><li>Work is primarily performed in an office setting, involving prolonged periods at a desk using a computer. </li><li>Role may involve frequent interruptions, multiple simultaneous tasks, and adherence to deadlines. </li></ul> <p>Relationships:</p> <ul> <li>Serves as a member of the Enterprise Information Systems team, which supports services and systems of record at Furman University including Workday, internal and external websites, database systems, and other major applications. </li><li>Frequently collaborates with stakeholders across the university to plan, coordinate, resolve issues, and present solutions. </li></ul> <p>Reports to: Director of Enterprise Information Systems</p> <p>Education Requirements:</p> <p>Certification Requirements:</p> <p>Job Posting End Date (if date is blank, posting is open ended):</p>