<p>WHO WE ARE & WHAT WE DO</p> <p>Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:</p> <ul> <li>Level II Trauma Center </li><li>Primary Stroke Center </li><li>Level III Neonatal Intensive Care </li><li>Pediatric Intensive Care </li><li>The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. </li></ul> <p>Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.</p> <p>HOW YOU'LL MAKE AN IMPACT</p> <p>As the first point of contact with patients, candidates must have excellent customer service skills and the ability to multitask in a fast-paced environment. This role is responsible for answering, documenting, and routing calls efficiently to over 70 provider teams. Specialized scheduling will also be a key duty of the role.</p> <p>Reports:</p> <p>Patient Services Manager</p> <p>Supervises:</p> <p>None</p> <p>Required Education:</p> <p>Required: High School Diploma or equivalent; Preferred: Associates Degree, Medical Terminology or Health Care Management</p> <p>Required Experience:</p> <p>Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills.</p> <p>Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service within a call center setting.</p> <p>Required Certification/License/Registry:</p> <p>None</p> <p>WHAT YOU'LL NEED TO APPLY</p> <p>Required Education:</p> <p>Required: High School Diploma or equivalent; Preferred: Associates Degree, Medical Terminology or Health Care Management</p> <p>Required Experience:</p> <p>Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills.</p> <p>Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service within a call center setting.</p> <p>Required Certification/License/Registry:</p> <p>None</p> <ul> <li>If you are interested in becoming a part of TMH's legacy of quality & compassionate healthcare, we want to know you. </li></ul> <p>Please submit your application & resume TODAY! We look forward to speaking with you.</p> <p>Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.</p>