<p>Our Mission</p> <p>To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.</p> <p>Schedule: Full Time Days (Exempt)</p> <p>What You'll Do</p> <p>The Epic Manager leads team members through system planning, system implementation, process development, development of new functionality, testing cycles, post activation support, implementing scheduled vendor releases and system upgrades, and fixing system defects. Serves as the resource for other application team members on technical and functional application analysis, defining system requirement and developing logical data models using best practices for build and configuration, maintenance, workflow and data integrity. Works with cross functional teams and FHS clients by providing education on system functionality and configuration of new tools to increase end user productivity within the application. Ensures system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements and procedures to all necessary departments.</p> <p>Knowledge, Skills, and Abilities</p> <ul> <li>Ability to maintain confidentiality of sensitive information </li><li>Ability to multi-task and prioritize responsibilities in a fast-paced work environment with an emphasis on providing excellent customer service </li><li>Conflict resolution and problem-solving skills </li><li>Effective time management on a daily basis </li><li>Good verbal and written communication skills as well as strong interpersonal communication skills to work with all levels of staff </li><li>Must be a self-starter and accept responsibility </li><li>Must be detailed and results oriented </li><li>Posses analysis skills for determining how a system should work and how changes in conditions, operations and environment will affect outcomes and is creative, innovative, and flexible in responding to rapidly changing needs and priorities </li><li>Skills in exercising initiative, judgement, discretion and decision making to achieve organizational objectives </li><li>Skills in identifying areas with opportunity for improvement or problem areas and recommending solutions </li></ul> <p>Requirements</p> <ul> <li>Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration, or equivalent work experience is required PMP Certification preferred </li><li>5-7 years directly related professional experience preferred </li><li>Clean driving record </li></ul> <p>Freeman Perks and Programs</p> <ul> <li>For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! </li><li>Health, vision, dental insurance </li><li>Retirement with employer match </li><li>Wellness program with discounts to Health Insurance or Cash Bonus with Participation </li><li>Milestone payments with longevity of employment </li><li>Paid Time/Flexible Time Off (PTO/FTO) </li><li>Sick Pay </li><li>Learning Center designated only for Freeman Family members </li><li>Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. </li></ul>