<p>Imagine what you could do here! At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.</p> <p>The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!</p> <p>As a writer and strategist in the AppleCare Digital group, you'll help customers around the globe to get the most out of their Apple products. We work with a collaborative team and author content that helps customers and advisors find the answers they need, when and where they need them.</p> <p>As a writer-strategist, you will be responsible for planning and writing support content that's easy to find, use, and understand. We work closely with SEO leads, project managers, and designers. You'll conduct content reviews with key partners from engineering, product marketing, and legal teams. This role requires you to think critically about the content you build: How content fits together, what content to write, how customers will use it, when they'll need it, and how they'll find it. You will identify content gaps and propose logical ways to fill them based on data. You'll build, review, and socialize content plans, progress, and results with partners and senior managers, and you'll track KPIs to measure content efficiency and optimize/improve content as needed.Experience writing content for desktop, mobile, and other apps and channels (experience with single-source content/CMS) Ability to synthesize content requests and data from multiple sources into cohesive content plans Experience with style guides (experience writing globally and accessibly) Experience writing sleek, user-focused content (technical writing is a plus) Skilled at socializing ideas across all levels of an organization and turning them into robust action plans for delivery Superb organizational skills and a proven track record of producing content projects in a transparent and well-documented mannerArray</p>