<p>Credit Intern</p> <p>Reports To: Credit Manager</p> <p>Location: Culloden, WV (On-Site, No remote work available)</p> <p>Service Wire Company, a premier manufacturer of wire and cable, is seeking a qualified Credit intern to join our Accounts Receivables Team! We have year-round opportunities for current college and vocational/technical students, based upon business need.</p> <p>As a Credit Intern, you will play a vital role in supporting our Accounts Receivable team's efforts to ensure timely and accurate collection of payments. You will have the chance to work alongside experienced professionals and gain valuable insights into credit management and accounts receivable processes.</p> <p>Essential Duties & Responsibilities:</p> <ul> <li>Customer Interaction: Assist with collections and maintenance of customer accounts (customer emails, account adjustments and reconciliation, past due payment inquiries, etc.) </li><li>Payment Monitoring: Aid in tracking incoming payments, resolving discrepancies, and handling adjustments as necessary </li><li>Dispute Resolution: Research customer disputes as they pertain to remaining balances, debit memorandums, unapplied payments, and other complex payment issues </li><li>Team Collaboration: Communicate with customers and team members to address payment issues, answer inquiries, and maintain effective and cooperative working relationships </li><li>Documentation Management: Perform documentation activities such as scanning paperwork, monitoring accuracy of uploads, and organizing files </li><li>Process Involvement: Identifying and recommending improvements to processes to enhance effectiveness </li><li>Performs other related duties as assigned by supervisor as necessary </li></ul> <p>Qualifications/Requirements:</p> <ul> <li>Must be enrolled in a college program (preferably junior or senior level) </li><li>Strong verbal and written communication skills </li><li>Efficient Microsoft Office skills (Specifically Outlook, Word, and Excel) </li><li>Enthusiasm toward being a team player and assist others when necessary </li><li>Proven attention to detail and ability to manage and prioritize multiple responsibilities </li><li>High level of professionalism and be able to work cooperatively with team members and external customers </li><li>Ability to manage confidential information </li></ul> <p>Location: This position is on-site in Culloden, WV-remote work is not available.</p> <p>Hours: Interns can work up to 28 hours per week during the semester and up to 40 hours during the summer.</p>