<p>Together we fight for everyone's opportunity for a better financial future.</p> <p>We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.</p> <p>Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.</p> <p>Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now</p> <p>Profile Summary:</p> <p>The Application Owner is the IT owner of a group of Investment Management applications and is responsible for the day to day operations, stability, and availability of those applications. This role is responsible for ensuring availability, maintenance, delivering enhancements and services for the applications. The Application Owner supervises a team of IT professionals and supplier resources that support the business functions within their area of responsibility. The role is responsible for maintaining the relationship with the business asset owners, application development teams, and support organizations. The Application Owner is also directly responsible for ensuring application stability, maintaining and optimizing the performance of the application, and process improvements; while meeting business deliverables to drive value and support strategic and tactical objectives. They guide staff in completing tasks, coordinating across IT and business teams. They provide skill mentoring based on personal proficiency in the technical processes, techniques, and tools they use.</p> <p>Profile Description:</p> <ul> <li>Manage overall operations and performance issues, responsible for meeting overall service level agreements, business goals and quality goals (internal and supplier). Identify opportunities for continuous improvement, new services and cost reduction. Partners with supplier(s) as appropriate to ensure quality and service levels are achieved. </li><li>Coordinate work across multiple work teams and organizations; develop, maintain, and implement changes to meet evolving business and service needs. Anticipate changes to the resource model and takes action which ensures expectations are met on time and within budget </li><li>Accountable for overseeing all day to day tasks with Voya and supplier. Ensure all application and business requests are tracked and responded to in a timely fashion, engage in critical application needs and drives communication in a timely, effective fashion. Negotiate enhancement deliverables to align with organizational, business and cross organization team goals. Escalate unresolved issues as appropriate. Ensures application roadmaps, application documentation, and configuration management data are accurate. </li><li>Consistently embrace, adapt and lead through a changing environment, foster effective partnerships, and drive effective collaboration with peers and vendor resources. </li><li>Coach and motivates resources by gaining commitment to achieve objectives through clear communication of the company's vision and flexing leadership styles to inspire high performance </li><li>Adhere to and ensure compliance with organizational policies and procedures. Finalize supporting documentation and participate in Operational IT governance meetings. Evaluate effectiveness of governance structure and recommend changes. </li><li>Forecasting and budgeting of application group resources , including approval of Resource Unit(RU) volumes/application accuracy (invoice management) </li><li>Responsible for conducting performance reviews for staff, including professional development plans and goals (where applicable). Defines work group goals and establishes priorities and staff performance expectations. </li><li>Maintain up-to-date knowledge of industry advances and developments to be incorporated into and improve the application development life cycle, technology function and business capabilities. Champion and contribute to continuous improvement best practices through rigorous gap analysis and solution ideation and implementation to increase effectiveness of the development organization. </li><li>Develop and foster strong working relationships with business owners and executive leadership across the organization and within technology to drive business strategy and application development strategy and goals. </li><li>Other duties and projects as assigned. </li></ul> <p>Knowledge & Experience:</p> <ul> <li>Experience working with organizations such as Risk and Internal and External auditors. </li><li>Understanding and knowledge of SOX compliance. </li><li>Experience as a liaison for vendors, custodians for Investment Management App Dev teams. </li><li>Ability to be hands on for occasional admin tasks in ap[plications such as Aladdin and Bloomberg SEF. </li><li>Knowledge of Fixed Income applications would be nice to have. </li><li>Experience providing direction and leadership to offshore teams. </li><li>Experience coordinating application upgrades, incidents, and enhancements. </li><li>Incident management experience (P1/P2 incidents). </li><li>Work closely with team enterprise leads from critical supporting IT teams. </li><li>Bachelor's degree in Computer Science, Engineering or a directly related field. </li><li>10-15 years of progressively responsible IT experience, including 5 years in IT management. </li><li>Proven experience leading people. </li><li>Excellent communications skills </li><li>Strong understanding of financial services (Investment Management preferred) and technologies including proven record of experience in multiple areas of the IT field including new computing architectures, systems support strategies, IT Services and process and project methodologies. </li><li>Demonstrated success in project, Demand and Capacity Management and execution involving multiple major projects or a substantial record of success delivering complex IT services to a diverse clientele. </li><li>Able to embrace, adapt and lead through change. </li><li>Able to drive effective collaboration with peers, business customers and vendor resources. </li><li>Able to develop and oversee application/solution/service roadmaps (incl. currency). </li><li>Total command of application governance (Access management, CMDB management, Documentation management). </li></ul> <p>#LI-BP1</p> <p>Compensation Pay Disclosure:</p> <p>Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.</p> <p>The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.</p> <p>Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.</p> <p>$127,160 - $178,320 USD</p> <p>Be Well. Stay Well.</p> <p>Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.</p> <p>What We Offer</p> <ul> <li>Health, dental, vision and life insurance plans </li><li>401(k) Savings plan - with generous company matching contributions (up to 6%) </li><li>Voya Retirement Plan - employer paid cash balance retirement plan (4%) </li><li>Tuition reimbursement up to $5,250/year </li><li>Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. </li><li>Paid volunteer time - 40 hours per calendar year </li></ul> <p>Learn more about Voya benefits (download PDF)</p> <p>Critical Skills</p> <p>At Voya, we have identified the following critical skills which are key to success in our culture:</p> <ul> <li>Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. </li><li>Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. </li><li>Team Mentality: Partnering effectively to drive our culture and execute on our common goals. </li><li>Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. </li><li>Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. </li></ul> <p>Learn more about Critical Skills</p> <p>Equal Employment Opportunity</p> <p>Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.</p> <p>Reasonable Accommodations</p> <p>Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.</p> <p>Misuse of Voya's name in fraud schemes</p>