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<p>Search Number PJ # 7349 Title Student Outreach and Support Coordinator Category Professional Department Access & Opportunity Programs About The Position:</p> <p>The Student Outreach and Support Coordinator helps students remain on track toward graduation by connecting them with resources that promote stability, wellness, and belonging. Housed within Access & Opportunity Programs (AOP), this role supports students experiencing food insecurity, housing instability, or financial hardship that impacts academic success. The Coordinator collaborates with campus and community partners to provide direct assistance, referrals, and advocacy, ensuring students have access to food, safe housing, and essential support that fosters persistence and completion. Responsibilities are expected to include, but are not limited to: overseeing daily operations of the Cardinal Cupboard, including food inventory, distribution, and outreach; managing the Student Emergency Assistance and Textbook Assistance programs, including application review and reporting; serving as the SUNY Homeless Liaison for students experiencing homelessness or housing insecurity; building partnerships with local and campus agencies to improve access to food, housing, and emergency resources; providing outreach and case management for students facing basic needs challenges; supervising student staff and maintaining records for assessment and accountability; and participating in campus efforts focused on wellness, equity, and retention.</p> <p>This position is part of the Enrollment and Student Success division which supports a student's entire collegiate experience from the point of admission through to graduation. Using a holistic model, we partner with students, faculty, staff, and community affiliates to provide a network of opportunities and services that lead to student success. Collectively, the division of Enrollment and Student Success positively influences the health, safety and well-being of the student body. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs and practices.</p> <p>Required Qualifications:</p> <ul> <li>Bachelor's degree </li><li>Professional experience working with adolescents/young adults in a supportive capacity </li><li>Ability to collaborate effectively with internal and external stakeholders (i.e., students, parents, administrators, faculty, staff, and human service agencies) </li><li>Strong organizational skills </li><li>Ability to work independently with minimal supervision </li><li>Excellent written and oral communication skills </li><li>Ability to multitask and prioritize tasks to accommodate the immediate needs of students </li><li>Willingness to work evenings and weekends as needed </li><li>Ability to lift and/or carry 25 pounds on occasion </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Experience using inventory and or food pantry management software </li><li>Experience working with students in a college setting </li><li>Understanding of FERPA and medical privacy regulations as they pertain to a higher education setting </li><li>Basic needs-related case management experience in a school or community agency setting </li><li>Supervisory experience </li><li>Budget management and departmental report writing experience </li></ul> <p>Salary (Applicant View)</p> <p>$57,151 minimum, plus excellent benefits</p> <p>About Our University</p> <p>SUNY Plattsburgh, home of the Cardinals, is part of the largest comprehensive university system in the United States. The university offers a diverse selection of more than 60 academic programs across three schools - Arts & Sciences, Business & Economics, and Education, Health & Human Services. Many of these programs are highly ranked and carry strong national and regional reputations that allow students to work with highly skilled faculty who prepare them to excel in their chosen fields and industries upon graduation. Our campus prioritizes enrollment growth and stabilization, student success, equity and inclusion, and engagement with our North Country region as our four pillars of success. And we are committed to providing each and every Cardinal student a high quality liberal arts education grounded in academic excellence and a well-rounded college experience.</p> <p>SUNY Plattsburgh is a destination campus located in northern New York between the iconic Adirondack Mountains and Lake Champlain. The campus is a short walk from historic downtown Plattsburgh, New York, where area residents have access to a wide array of arts, food, and events throughout the year, and just over a 1 hour car ride from the cities of Burlington, Vermont, Montreal, Quebec, and Lake Placid, New York, which is best known by locals as a former site of the 1980 Winter Olympic Games.</p> <p>Closing Date Open Until Filled Yes To receive full consideration, supply all requested documents by: 12/14/2025 Special Instructions to Applicants</p> <p>Review of applications will begin immediately and continue until the position is filled. Please submit a cover letter that addresses your skills and abilities in regards to the position duties and requirements, resume/CV, and contact information for three current professional references. Additional information may be requested at a later step in the process. Official transcripts from an accredited institution will be required prior to employment.</p> <p>EEO Statement</p> <p>SUNY Plattsburgh is fully committed to excellence through diversity, equity and inclusion, and to supporting a welcoming environment for all students, employees and visitors. As an equal opportunity employer and a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), the university guarantees equitable consideration to all qualified applicants with regard to race, color, national origin, religion, creed, age, ability, assigned gender, gender identity, sexual orientation, familial status, economic status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or any other legally protected status per federal or state laws.</p>
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