<p>Title</p> <p>Tennis Operations Coordinator</p> <p>Open Date 3/6/2025 Full-Time/Part-Time Seasonal Exempt/Non-Exempt Exempt Bargaining / Non-Bargaining Non-Bargaining Division Venues Parks and Arts Location Facilities & Grounds Reports To Athletics Manager Schedule Up to 29 hours per week. Pay Rate $20.00/per hour Description</p> <p>SALARY: $20.00/hour</p> <p>POSITION SUMMARY:</p> <p>The Tennis Operations Coordinator is responsible for overseeing the daily operations of the Leeper Park Tennis Center, ensuring the delivery of high-quality tennis programs and services to the community. This role involves managing staff, coordinating events, maintaining facilities, and fostering a positive environment for tennis enthusiasts of all ages and skill levels.</p> <p>As a leader and employee of the City of South Bend, you are called upon to serve in a manner that supports Our Core Values: Excellence, Accountability, Innovation, Inclusion, and Empowerment as you carry out our primary employee expectations: Champion Values & Organizational Pride, Champion Operational Excellence, Make Sound Decisions, Embrace Coaching and Accountability, Communicate with Excellence, Value Diverse People and Perspectives, Embrace Personal Development, Exhibit a Positive Attitude and Own Your Health, Wellness & Safety</p> <p>SCHEDULE: Varies, depending on programming and gameday events, including evenings and weekends. This position offers up to 29 hours per week.</p> <p>SUPERVISION EXERCISED:</p> <p>Responsible for supervising tennis center staff, including tennis instructors, maintenance personnel, and volunteers.</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p> <ul> <li>Supervise Tennis Center Staff: Oversee daily operations and manage staff, including tennis instructors, maintenance personnel, and volunteers. </li><li>Program Management: Develop, implement, and manage tennis programs such as lessons, leagues, camps, and tournaments for all skill levels. </li><li>Facility Management: Ensure the cleanliness, maintenance, and safety of tennis courts, equipment, and common areas. </li><li>Event Coordination: Organize and support gameday events, tournaments, and special community activities. </li><li>Customer Service: Provide exceptional service by addressing customer inquiries, concerns, and feedback in a timely and professional manner. </li><li>Scheduling & Reservations: Oversee court reservations and ensure optimal scheduling for both casual play and organized events. </li><li>Marketing & Promotion: Assist in developing and executing marketing strategies to promote programs, events, and the tennis center. </li></ul> <p>NON-ESSENTIAL/MARGINAL FUNCTIONS:</p> <ul> <li>Assist with administrative tasks such as filing, data entry, and record-keeping as needed. </li><li>Help with the planning and execution of special promotions or community outreach initiatives. </li><li>Participate in staff meetings, training sessions, and professional development opportunities. </li><li>Occasionally assist in procurement and inventory management of tennis equipment and supplies. </li><li>Support the development of new program offerings or facility improvements. </li><li>Assist with customer outreach, including follow-ups and surveys to assess program satisfaction. </li><li>Perform other duties as assigned by the Athletics Manager. </li></ul> <p>Position Requirements</p> <p>EDUCATION / QUALIFICATIONS:</p> <ul> <li>High school diploma required; bachelor's preferred. 3+ years of tennis operations or instruction experience. </li><li>Strong staff supervision, communication, and organizational skills. Ability to work evenings and weekends; CPR/First Aid preferred. </li></ul> <p>KNOWLEDGE SKILLS AND ABILITIES:</p> <ul> <li>Strong knowledge of tennis techniques, programming, and event coordination. </li><li>Excellent leadership and staff management skills. </li><li>Effective communication and problem-solving abilities. </li><li>Ability to work flexible hours, including evenings and weekends. </li></ul> <p>CERTIFICATES, LICENSE, REGISTRATION:</p> <ul> <li>Valid Driver's license required. </li><li>CPR and First Aid certification preferred. </li><li>Tennis certification (USTA, PTR, or similar) preferred but not required. </li></ul> <p>EQUIPMENT:</p> <ul> <li>Tennis equipment (racquets, balls, nets, etc.) and maintenance tools. </li><li>Scheduling software (SmartRec and EventLink) and general office equipment. </li><li>Facility maintenance tools (cleaning equipment, etc.). </li></ul> <p>PHYSICAL DEMANDS:</p> <ul> <li>Ability to stand, walk, bend, reach, and remain active for extended periods; occasional lifting of up to 50 lbs. </li><li>Ability to work outdoors in various weather conditions and perform light physical labor related to tennis court and facility maintenance. </li></ul> <p>WORK ENVIRONMENT:</p> <ul> <li>Primarily outdoors with exposure to varying weather conditions, overseeing tennis courts, events, and maintenance tasks. </li><li>Combination of active, customer-facing duties and office work, with extended hours during events, weekends, and evenings. </li></ul> <p>DISCLAIMER:</p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at will employer.</p> <p>REQUIRED:</p> <p>Pre-Employment Drug Screen</p> <p>Employee Background check</p> <p>Equal Employment Opportunity Employer</p> <p>Required Pre-employment drug screen, Background check, Valid Drivers License. About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play.</p> <ul> <li>AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.* EOE Statement EOE/ADA Statement </li></ul> <p>The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.</p> <p>The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).</p> <p>This position is currently accepting applications.</p> <p>Apply Now</p>