<p>Position: Team/Crew Leader</p> <p>Immediate Supervisor: Manager on Duty (MOD)</p> <p>Status: Nonexempt</p> <p>Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.</p> <p>Essential Job Duties:</p> <ul> <li>Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards </li><li>Assist with new employee orientation and training </li><li>Comply with all company policies, procedures, and operational standards </li><li>Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards </li><li>Regular attendance </li></ul> <p>ADDITIONAL DUTIES:</p> <ul> <li>Lead shift meetings </li><li>Report customer or employee complaints/issues to MOD </li><li>Move and stock food product weighing up to 50 pounds </li><li>Perform other job-related duties as assigned or required </li></ul> <p>Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays</p> <p>Qualifications and Job Requirements:</p> <ul> <li>Knowledge/Skills </li><li>General restaurant or retail knowledge </li><li>Basic math and reading skills </li><li>Effective verbal and written communication skills </li><li>Ability to follow directions </li><li>Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills </li></ul> <p>Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions</p>