<p>Opportunity:Host</p> <p>Act as host providing guests with a full range of individualized service during hotel stay.</p> <p>Potential Career Path</p> <p>Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager</p> <p>Position Requirements</p> <ul> <li>Greet, register, and assign rooms to guests of the hotel. </li><li>Verify customers' credit, and establish payment method. </li><li>Makeand confirm external reservations for dinner, entertainment, and transportation. </li><li>Compute bills, collect payments, and make change for guests. </li><li>Answer hotel phone and handle guest requests and inquiries. </li><li>Transmit and receive messages, using telephones or PMS system. </li><li>Deposit guests' valuables in hotel safes or safe-deposit boxes. </li><li>Perform bookkeeping activities, such as balancing accounts. </li><li>Serve food in guest rooms upon request, ensuring a positive in-room dining experience. </li><li>Act as a private lounge host. </li><li>Practice safe work habits and use required safety equipment. </li><li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. </li><li>Perform other duties as requested by management. </li></ul> <p>Experience</p> <ul> <li>High School diploma or equivalent preferred. </li><li>Previous customer service experience required or equivalent training. </li><li>Dynamic, engaging and passionate personality with the ability to multi-task. </li></ul> <p>HHM Hotels Benefits and Perks</p> <ul> <li>Competitive wages for full time and part time opportunities </li><li>Medical, Dental and Vision Health Insurance </li><li>Paid Time Off </li><li>401k Company Match </li><li>Daily Pay </li><li>Free Basic Life Insurance </li><li>24/7 access to TELUS Health, a confidential work-life resource. </li><li>Travel Discounts </li><li>Commuter Transit and Commuter Parking Benefits </li><li>Employee Assistance and Wellness Program </li><li>Educational/Professional Development </li><li>Referral Bonus Program </li></ul> <p>Work Environment and Context</p> <ul> <li>Work schedule varies and may include working on holidays, and weekends. </li><li>Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching. </li></ul> <p>What We Believe</p> <p>People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It</p> <p>Source: HHM Hotels</p>