<p>Make a Meaningful Impact at UPMC Hillman Cancer Center</p> <p>Are you ready to make a difference in the lives of cancer patients? Look no further! UPMC Hillman Cancer Center is excited to offer a full-time opportunity for an Office Assistant to support our high-volume, multi-physician medical oncology practice in Monroeville, PA.</p> <p>Why Choose Us?</p> <ul> <li>Purpose-Driven Work: Play a vital role in scheduling and managing patient appointments, ensuring timely and compassionate care. </li><li>Work-Life Balance: Enjoy a Monday-Friday daylight schedule-no evenings, weekends, or holidays. </li><li>Patient-Centric Approach: Assist patients both in person and over the phone, providing essential information and collaborating with various departments. </li><li>Ideal Candidate: If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a knack for electronic medical records and medical terminology, we want to hear from you! </li><li>Make an Impact: Explore this opportunity and discover how you can positively influence the lives of others while building the career you've always dreamed of. Apply today! </li></ul> <p>Responsibilities:</p> <ul> <li>Verify necessary information and records in the medical record and computerized scheduling system. </li><li>Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. </li><li>Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. </li><li>Maintain clean, orderly waiting area including beverage area and reading materials. </li><li>Prepare patient charts for upcoming appointments. </li><li>Answer telephone, screens calls, takes messages, and provides information. </li><li>Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. </li><li>Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. </li><li>Answer questions regarding patient appointments and testing. </li><li>Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data. </li><li>Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. </li></ul> <p>Qualifications:</p> <ul> <li>High school diploma or GED is required. </li><li>1 year work experience, preferably in a medical office setting. </li><li>Knowledge of medical terminology preferred. </li><li>Word processing and computer experience preferred. </li></ul> <p>Licensure, Certifications, and Clearances:</p> <ul> <li>Act 34 </li></ul> <p>UPMC is an Equal Opportunity Employer/Disability/Veteran</p>