<p>Nature of Work</p> <p>This position will perform the following duties:</p> <ul> <li>Audit a variety of telecommunication invoices using Microsoft Excel with Pivot tables, MS Access Databases, and CRM. Knowledge of these programs is essential to the job. With the use of these, you will produce a file to be used to break out the various state agencies individual accounts to be billed back by uploading the file into the IT Financial Management System to produce monthly invoices. Maintain a record of disputes to be sent to the vendors each month and track the progress of the disputes to discuss and resolve during vendor meetings. Prepare for OT backup for the payment of the vendor invoices that is required for payment through the WV Auditor's Office. </li><li>To gain necessary knowledge-review the various statewide telecommunication contracts for both the billing audits and to answer billing questions and disputes. </li><li>Collaborate with the TCR section regarding TCRs submitted to compare with billing. </li><li>Know how to Prepare, update, and maintain Telecommunication Change Requests (TCR) for data and/or telephony services. This position will also serve as a backup for the TCR process. </li><li>Communicate with agencies and vendors through email, phone and face-to-face correspondence on billing questions, billing backup and disputes. Assist agencies as needed to ensure payments are received. </li><li>Attend meetings with or on behalf of the manager, as directed. </li><li>Answer telecommunications questions relating to statewide contracts and perform other administrative duties as assigned. </li><li>Update supervisor as needed on projects, including correspondence and any issues/proposed resolution provided by vendors, WVOT staff and/or customers. </li></ul> <p>Performs other duties as assigned.</p> <ul> <li>As a condition of employment, an inquiry into job-related information will be completed which may include, but not be limited to, criminal records, abuse registry records, driving records, employment history, and education and training. Failing to cooperate with this process, providing false or incomplete information, and/or discovery of disqualifying information may result in denial of or dismissal from employment or denial of transfer irrespective of when discovered. </li></ul> <p>Click The APPLY Link To Apply Online.</p> <p>IMPORTANT:Your eligibility will be based on information provided in your resume or application; therefore, make sure your resume or application is detailed and complete. You MUST complete ALL parts of the application OR upload a resume to your submission.</p> <p>ATTENTION:Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified.If you are claiming Veterans preference, please submit "MEMBER 4" form and/or your VA Letter. Protecting your personal information is our highest priority. If your official transcript, training/licensure, or Veterans documentation contains your Social Security Number and/or birthdate, please redact that information before submitting it to the Division of Personnel.</p> <p>Please attach documents to the online application before submitting it. Or, you may email it to: applicantservices@wv.gov or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.</p> <p>Be sure to submit your application for each position of interest. To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete aJob Interest Cardfrom the slide-out menu located at the top left of ourJob Opportunitiespage.</p> <p>Minimum Qualifications</p> <p>Training:Bachelor's degree from an accredited college or university with at least 24 semester hours in accounting.</p> <p>AND</p> <p>Experience:One (1) year of full-time or equivalent part-time paid professional experience in accounting, statutory accounting or auditing work.</p> <p>OR</p> <p>Substitutions:(1) Graduate coursework in accounting may substitute at a rate of 15 semester hours for one (1) year of the required experience. (2) Certification or registration as a Public Accountant in West Virginia may be substituted for the training and required experience.</p> <p>NOTE:At the appointing agency's discretion, competitive candidates may receive probationaryappointment pending official verification of the qualifying training or certification. The qualifying training or certification must beverified before the employee may be certified permanent.</p> <ul> <li>The Division of Personnel uses your complete work history to qualify you for positions. Please be as detailed as possible and list all of your past employment.* </li></ul>