<p>Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.</p> <p>The ideal candidate in this position will be responsible for overseeing and coordinating the operation of a large aquatic facility in collaboration with other professional Recreation staff. The duties will include the scheduling and supervision of part-time staff.  The employee will share in the responsibility to oversee/contribute to the maintenance of the building, grounds, and equipment. The position will also conduct lifeguard and water safety training classes and oversee community aquatic programs.</p> <p>We currently have one vacancy in the Parks and Recreation Aquatics Division in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.</p> <p>This is an open competitive opportunity for all qualified applicants.</p> <p>The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.</p> <ul> <li>Oversee and coordinate aquatic facility operation and programs. </li><li>Assist in the development of aquatic policies, procedures, goals and objectives, </li><li>including safety policies. </li><li>Enforce policies, rules, regulations, and ordinances governing the conduct of patrons and staff. </li><li>Inspect facilities and equipment to ensure proper maintenance and safe conditions. </li><li>Supervise and perform facility maintenance and cleaning duties. </li><li>Instruct and oversee swimming, diving, and water safety classes. </li><li>Conduct a variety of aquatic trainings. </li><li>Provide lead supervision responsibilities, prioritize assignments, create work schedules and verify hours worked for assigned staff. </li><li>Responsible for all customer service activities. </li><li>Research and compile information on programs and facilities. </li><li>Create documents for program and facility using Microsoft Office (Word, Excel, Power Point) and other Department software. </li><li>Compile and maintain registration and payment records. </li><li>Compile and maintain attendance and patron usage records. </li><li>Compile and maintain revenue and expense reports. </li><li>Answer telephone, greet customers and refer to appropriate staff. </li><li>Maintain files and an orderly office, front desk and staff areas. </li><li>Reconcile cash reports and prepare bank deposits for programs and facility. </li><li>Perform related duties as required. </li></ul> <p>The following minimum qualifications are required to be met at the time of application.</p> <p>Education:</p> <ul> <li>High school diploma or equivalent.  </li></ul> <p>Work Experience:</p> <ul> <li>Two years of paid recreation experience. </li><li>One year of college level coursework (30 semester/45 quarter hours) in business administration, public administration, public health, recreation management, kinesiology or other closely related field may be substituted for one year of the work experience requirement. </li></ul> <p>License: </p> <ul> <li>Valid driver's license or the ability to independently get to and from multiple work locations as required  </li></ul> <p>Certifications required within six months of hire date: </p> <ul> <li>Lifeguard Training  </li><li>First Aid & CPR Certifications </li><li>Certified Pool Operator,  </li></ul> <p>Bilingual candidates are strongly encouraged to apply.</p> <p>To Apply:</p> <p>Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by March 22, 2026 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.</p> <p> </p> <p>If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.  </p> <p>Application Preparation:</p> <p>A complete application is required, including detailed work experience and education. Résumés may be submitted as supplemental information but will not be reviewed when determining minimum qualifications.</p> <p>Examination Process:</p> <p>Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which include a Cognitive Abilities Test and a Customer Service Aptitude Profile; along with a Training and Experience evaluation (T&E) weighted as follows.</p> <p> </p> <p>Training & Experience Evaluation (T&E) = 80%</p> <p>Cognitive Abilities Test = 20%</p> <p>Customer Service Aptitude Profile = Informational purposes only</p> <p>   </p> <p>Online Assessment Details:</p> <p>Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.</p> <p> </p> <p>The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on March 22, 2026. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. All assessments must be completed within the designated testing window to move forward in the hiring process.</p> <p> </p> <p>Training and Experience Evaluation (T&E) Details</p> <p>The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application. </p> <ul> <li> <p>Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.</p> </li><li> <p>Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.</p> </li><li> <p>In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.</p> </li><li> <p>Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.</p> </li><li> <p>"See Resume" or "See above," etc., are not qualifying responses and will not be considered.</p> </li><li> <p>Changes or corrections to your responses cannot be made once your application packet has been submitted.</p> </li><li> <p>TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.</p> </li></ul> <p>Notification: </p> <p>Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.</p> <p>We highly recommend opting in to receive text message notifications. Follow-up text messages may include updates about your application, next steps, and interviews. If you haven't opted in before, the option will appear before you submit your application. If you've previously opted in or out, you can update your choice anytime in account settings in your governmentjobs.com profile.</p> <p>Testing Accommodation:</p> <p>We strive to ensure equal access for all individuals. If you require an accommodation due to a disability, you must inform the Chief Examiner by completing the Accommodation Request Form by the closing date of this announcement. All requests will be handled with confidentiality and respect.</p> <p>Employee/Veteran Preference in the Event of Tie Scores:</p> <p>Open Competitive Examination (Rule VII, Section 7):</p> <p>In the event of tie scores, candidates will be provided a rank preference in the following order:</p> <ul> <li>City of Reno classified employees who are veterans  </li><li>City of Reno classified employees who are not veterans </li><li>City of Reno non-classified employees and external candidates who are veterans </li></ul> <p>This preference is only used to break ties. Proof of honorable discharge must be submitted with the application.</p> <p>Seniority Points:Seniority Credit (Rule VIII, Section 9):</p> <p>Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:</p> <p>The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.</p> <p>Appointment and Certification:</p> <p>Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.</p> <p>Questions and Updates:</p> <p>Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov.</p> <p>The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.</p>