<p>POSITION OVERVIEW</p> <p>The Operations Administration Specialist is responsible for performing all back-office operations while taking a proactive approach towards problem resolution. Ensures that daily processes are completed in an efficient and accurate manner. This individual serves as a resource and contact to other bank personnel, clients and vendors in all areas of operations</p> <p>administration.</p> <p>POSITION RESPONSIBILITIES</p> <ul> <li>Ensures the operations integrity of assigned function and adherence to Bank policies </li><li>and procedures. </li><li>Process incoming, outgoing, and foreign currency wire transfer instructions </li><li>Provide branch operations support relating to wire inquiries </li><li>Handle wire related messages inquiring investigations </li><li>Report suspicious or unusual activities to direct supervisor or manager for review </li><li>Orders cash and coin for the branch. </li><li>Processes CD interest checks and mails to customers. </li><li>Processes garnishments, levies, and subpoenas. </li><li>Perform timely and accurate check clearing adjustments with FRB. </li><li>Processes Regulation E disputes. </li><li>Balance ATM transactions. </li><li>Resolves non-posted transactions. </li><li>Assists in research and reconciliation of correspondent bank and FRB accounts to the general ledger. </li><li>Assists operations management with Certifications. </li><li>Orders debit cards upon instructions from the branch. </li><li>In charge of ordering and replenishing Bank supplies. </li><li>Provides general clerical support such as typing, filing and other record keeping. </li><li>Perform any other Operations tasks assigned by management </li><li>Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training </li></ul> <p>SKILLS / QUALIFICATIONS</p> <ul> <li>Requires overall qualifications to successfully handle the duties described above </li></ul> <p>EDUCATION / EXPERIENCE</p> <ul> <li>High school diploma or equivalent. </li><li>Minimum 2 years banking experience in a branch or equivalent branch operations experience. </li><li>Bilingual in Korean and English preferred </li></ul>