<p>The Senior National Account Manager (Sr. NAM) - Kroger is responsible for creating value for our Farmers and Customers, by delivering volume, share and margin growth, through executing Darigold's brand and business development plans, to include, but not limited to the execution of strategic sales plans with key national and regional customers, deliver new product distribution, and improve operating margins through effective merchandising, pricing, promotion management, and effective sales planning and forecasting.</p> <p>The Sr. NAM will be a key member of the Grocery team, reporting to the VP of Sales. This role will require exceptional organizational skills and analytical acumen. The ideal candidate will be customer-first focused and have a passion for learning to maximize total enterprise value with customers across several channels, categories, and product offerings for branded and private label growth. This role will directly manage complex customer relationships and should be capable of facilitating contract negotiations and new business RFP bids, with coaching and support from the Commercial and Business Development teams. To succeed in this role, the ideal candidate will be self-motivated and self-directed with a passion to grow the business.</p> <p>This role will need to be a skilled internal collaborator and will need to successfully partner with cross-functional teammates in Business Development, Marketing, Operations, Supply Chain, Finance, Legal, IT, HR, and the Northwest Dairy Association Team to drive optimal results.</p> <p>Essential Duties and Responsibilities (other duties may be assigned):</p> <p>Functional Excellence</p> <ul> <li> <p>Deliver volume, margin, share, objectives for assigned customers and channels, which may include and evolve:</p> </li><li> <p>Kroger</p> </li><li> <p>Target</p> </li><li> <p>Execute Darigold's customer and business development plans for core branded and private label products as outlined in the AOP, DSMP's and Price and Trade Architecture, to include:</p> </li><li> <p>Drive product distribution.</p> </li><li> <p>Deliver quality merchandising and efficient pricing and promotion management.</p> </li><li> <p>Provide accurate sales and trade planning and forecasting.</p> </li><li> <p>Facilitating effective customer service and order fulfillment.</p> </li><li> <p>Ensure effective execution of invoice accuracy, deduction management, and enforcement of credit policies, terms, and conditions.</p> </li><li> <p>Execute Darigold's brand-to-consumer plans to include:</p> </li><li> <p>Drive new product distribution both in depth and breadth at Albertsons.</p> </li><li> <p>Leverage brand and channel marketing programs and promotions to maximize new item velocities.</p> </li></ul> <p>Knowledge, Skills, and Cultural Fit</p> <ul> <li>Customer Savvy: Leading with clarity, to cultivate a relationship of mutual trust and respect to gain expert understanding of the customer's structure, cultural ways of working, category expectations, and business requirements, to create sustainable value and growth for the customer and Darigold. Customer expert looking to uncover all opportunities and to grow with the account, and to understand the competition. Own and develop JBP for growth at each account. </li><li>Execution Excellence: Planning thoroughly, collaborating, and delivering the results that Darigold and the retailer expect while having an adept ability to drive contingency planning. </li><li>Negotiating Skills: Skillfully navigate tough situations with both internal and external groups; can settle differences and win concessions without damaging relationships, and Darigold's reputation and P&L; can manage strategic account relationships that elevate above transactional pricing and trade. </li><li>Business Acumen: Owner mindset and a clear sense of accountability based on being knowledgeable and current on internal and external business conditions, trends, and competitive activity. </li><li>Functional Skills: Effective user of Microsoft Excel, PowerPoint, Word, and can navigate company and third-party databases, customer portals, and should possess strong written and verbal communication skills. </li><li>Analytic agility: Synthesize customer, consumer, category, competitive, and company insight into executable winning customer plans and tactics that drive mutual wins for the retailer, Darigold, and our end consumer. </li><li>Organizational agility: Knowledgeable about how the enterprise works and is effective at getting things done through formal processes and informal relationship building. Must be able to handle ambiguity in a start-up type company culture. </li><li>Attention to detail: Detailed, focused, and organized. Must be able to meet customer timelines and complete all customer contracts. </li><li>Presents and communicates effectively: Develops and delivers multi-mode communications that convey a clear understanding to multiple types of audiences and influences others to act. </li><li>Problem solving and opportunity searching: Anticipate obstacles and dig for answers to solve issues. Must have the drive to find new business opportunities in existing accounts and find new ways to drive the business forward. </li></ul> <p>Embody the values of Darigold for our People, Members, Partners, and the Planet</p> <ul> <li> <p>Leadership</p> </li><li> <p>Action-oriented, focused on driving results.</p> </li><li> <p>Act with integrity and alignment when leading self and others.</p> </li><li> <p>Embrace the company vision of leading Dairy forward.</p> </li><li> <p>Facilitate productive and positive interactions with teammates that drive results.</p> </li><li> <p>Stewardship</p> </li><li> <p>Demonstrate an enterprise value mindset that includes creating value for our farmers, employees, and customers.</p> </li><li> <p>Be a responsible steward of Darigold's assets, including our reputation.</p> </li><li> <p>Be a champion of dairy farming and the Northwest Dairy Association.</p> </li><li> <p>Perseverance</p> </li><li> <p>Sets high standards and goals for self and others.</p> </li><li> <p>Resourceful in the face of obstacles and challenges, maintaining a solution-oriented mindset.</p> </li><li> <p>Realistic and optimistic when facing market volatility and dynamics.</p> </li><li> <p>Co-Op Spirit</p> </li><li> <p>We put the whole of our Co-Op before its parts</p> </li></ul> <p>What You Bring:</p> <ul> <li>Bachelor's degree required </li><li>5+ years of Consumer Products Sales, National Account, or Category Management experience required </li><li>Must be willing/able to travel up to 25-50% of the time </li></ul> <p>Nice to Have's</p> <ul> <li>2+ years of Kroger experience preferred </li><li>Dairy, Refrigerated, and/or Private Label experience preferred </li></ul> <p>Benefits of Working at Darigold</p> <p>We understand that as an employee, the benefits that support you and your family in and out of work are important. We are proud to offer eligible positions a competitive total rewards package that includes:</p> <ul> <li>401K with competitive employer matching </li><li>Comprehensive medical, dental & vision benefits </li><li>Employer-paid life & disability coverage </li><li>Paid time off and paid holidays </li><li>8 weeks (about 2 months) paid parental Leave </li><li>Education assistance </li><li>Employee assistance program </li><li>Compensation range: $118,882.00-209,791.14 (individual wage based on previous experience, knowledge, and skills) </li></ul> <p>Our Commitment to Diversity</p> <p>Achieving our vision to Lead Dairy Forward requires cultivating and supporting a team with varying backgrounds, experiences, and perspectives. We are committed to providing a workplace based on mutual respect where all employees feel included and can bring their best and authentic selves to work every day. We are proud to be an Equal Opportunity Employer and Affirmative Action Employer. We welcome all qualified applicants without regard to?race, color, national origin, sex, gender identity and expression, age, sexual orientation, veteran status, disability, marital status, creed, religion, genetic information, or any other characteristic protected by federal, state, or local law. As a condition of employment, applicants offered a role will be required to successfully pass our pre-employment background screen, receive a negative drug screen result & confirm eligibility to work in the U.S. We participate in E-Verify - please follow the links for details, English / Spanish & view our Right to Work Statement, English / Spanish.</p>