<p>What You'll Do:</p> <ul> <li> <p>Directs, coordinates and monitors inmate grievance process and prepares statistical reports for the Warden and Chief</p> </li><li> <p>Inspector regarding grievance filings and trends.</p> </li><li> <p>Investigates and processes inmate grievances</p> </li><li> <p>Ensures compliance with various laws, rules, policies and procedures and advises the Warden and Chief Inspector of possible violations.</p> </li><li> <p>Independently corrects violations.</p> </li><li> <p>Identifies problem areas in delivery services and recommends improvements to Warden.</p> </li><li> <p>Monitors and evaluates overall program effectiveness.</p> </li><li> <p>Conducts internal investigations of alleged employee misconduct, particularly as it relates to unreported use of force and inappropriate supervision.</p> </li><li> <p>Maintains applicable logs and records and prepares reports.</p> </li><li> <p>Develops and administers policies and procedures related to federal, state and departmental rules and regulations.</p> </li><li> <p>Serves as liaison between the Warden and inmates regarding complaints and grievance issues and processes and submits findings to the Warden (e.g., interviews inmates/employees, reviews policies & procedures to ensure compliance).</p> </li><li> <p>Refers grievances to the Chief Inspectors Office and other institution Inspectors.</p> </li><li> <p>Train staff on inmate grievance procedures and apprises institutional staff of changes in laws, rules and procedures regarding inmate rights.</p> </li><li> <p>Conducts orientation of new employees and inmates.</p> </li><li> <p>Responds to inquiries and complaints from the general public and outside agencies regarding inmates and/or employees and researches information related to inmate lawsuits.</p> </li><li> <p>Coordinates management audits and assists with facilitating (e.g., ACA, IMA, PREA) within the institution and/or other facilities as designated by the Warden or Chief Inspector.</p> </li><li> <p>Ensures violations found during audits are properly addressed.</p> </li><li> <p>Conducts internal audits to ensure compliance of all service areas (e.g., Food Service, Medical, Mail/Visiting) and ensures any violations are addressed and corrected.</p> </li><li> <p>Evaluates applicable policies and procedures.</p> </li><li> <p>Maintains a close working relationship and consultations with the Chief Inspectors office and other institution Grievance Officers.</p> </li><li> <p>Chairs or serves on inmate and institutional committees.</p> </li><li> <p>Attends meetings, conferences, training sessions.</p> </li><li> <p>Serves on interview panels and makes recommendations for selection.</p> </li></ul> <p>3 yrs. trg. or 3 yrs. exp. in adult rehabilitation & correction system which provided knowledge of departmental, state &/or federal laws, rules & procedures & American Correctional Association standards affecting detention of inmates & inmate rights; 1 course or 3 mos. exp. in investigative methods & techniques; 1 course or 3 mos. exp. in behavioral or social sciences.</p> <ul> <li>Or 12 mos. exp. as Correctional Grievance Officer 1, 63171. </li><li>Or equivalent of Minimum Class Qualifications For Employment noted above. </li></ul> <p>Job Skills: Corrections, Interviewing, Investigation, Criminology/ Criminal Justice, Auditing, Evidence Collection, Attention to Detail, Evidence Collection, Attention to Detail, Confidentiality, Problem Solving, Written Communication, Analyzation.</p>