<p>UGI Heating, Cooling & Plumbing has served homeowners in Pennsylvania for over a century. Our team of talented, experienced and continuously trained technicians specialize in residential HVAC services. UGI was acquired by HomeServe in 2020. HomeServe, a certified Great Place to Work, values honesty, respect, collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment.</p> <p>Position Overview:</p> <p>The Area Admin Manager is responsible for managing the daily functions of the office(s) and field support staff within the HomeServe Energy Services operating area.</p> <p>Responsibilities:</p> <ul> <li>Provide leadership and direction for the office staff </li><li>Ensure process consistency and compliance throughout the assigned area </li><li>Ensure that all work orders are processed accurately and timely on a daily basis. </li><li>Coordinate the weekly and annual inventory counts with the Parts Administrator and ensure truck transfers are done when required. </li><li>Manage the Purchase Order process to ensure all Purchase Orders are accurately issued, received, and closed out. </li><li>Support area projects as needed to ensure continued growth and improved productivity and efficiency. </li><li>Point person for customer relations, the call center, and employees. </li><li>Oversee the ordering and coordinating of equipment, parts, and materials. </li><li>Ensure preparation and completion of monthly sales and tech commissions </li><li>Frequent travel among assigned offices to provide local support, as needed </li><li>Recommend the hiring, discipline, discharge, transfer or promotion of personnel. </li><li>Review and resolve issues affecting Company compliance and customer/Company objectives. </li><li>Identify training needs and coordinate implementation of training programs to ensure development of staff </li><li>Perform duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and/or duties beyond what is outlined here may be assigned as required. </li><li>Collaborate with the operations team to coordinate all required local fleet support activities </li></ul> <p>Job Requirements:</p> <ul> <li>High School Diploma or GED required </li><li>Minimum of 4 years office management experience, preferably with a service delivery organization </li><li>Experience managing multiple locations a plus </li><li>Strong analytical, verbal and written communication and interpersonal skills </li><li>Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks </li><li>Proficient/ advanced knowledge of MS Office (Excel/Word/PowerPoint). </li><li>Strong work ethic and willingness to take ownership </li><li>Ability to work independently </li></ul> <p>In return, we offer:</p> <ul> <li>Competitive compensation </li><li>Company vehicle provided; gas card as well </li><li>Career development and advancement opportunities </li><li>Casual attire throughout the week </li><li>Friendly, open and team-oriented work atmosphere </li><li>Excellent benefits including generous medical, vision, dental and life & disability insurance </li><li>401(k) plan with a company match </li><li>Paid time away </li><li>Eligibility to enroll in up to two HomeServe coverage plans paid for by the company </li></ul> <p>HomeServe USA is an equal opportunity employer.</p> <p>#LI-JE1</p> <p>#UGI</p>