<p>Job Description</p> <p>Overview</p> <p>Schedule:</p> <p>8:00 AM - 4:30 PM, Monday through Friday (No weekends or holidays)</p> <p>Location:</p> <p>West Hospital</p> <p>Position Overview:</p> <p>This role ensures smooth patient flow from entry to destination while maintaining accuracy and professionalism. Responsibilities include creating accurate financial and demographic records, scheduling appointments, collecting payments, and providing clear communication about hospital policies. You will also answer calls and assist patients and visitors promptly.</p> <p>Key Responsibilities:</p> <ul> <li>Greet and check in patients </li><li>Collect copays and verify insurance information </li><li>Schedule and manage multiple appointments </li><li>Answer incoming calls and direct inquiries appropriately </li></ul> <p>Skills for Success:</p> <ul> <li>Strong organizational and documentation skills </li><li>Ability to learn and retain information </li><li>Effective communication and knowledge-sharing </li><li>Resourcefulness and problem-solving </li><li>Familiarity with medical office operations (preferred) </li></ul> <p>Qualifications:</p> <ul> <li>High School Diploma or GED (required) </li><li>Previous experience in a healthcare setting (preferred) </li><li>Ability to learn medical coding (ICD-10, CPT preferred) </li><li>Knowledge of insurance processes and medical terminology (preferred) </li><li>Basic proficiency in MS Office (Word, Excel, PowerPoint) </li></ul>