<p>Must Have Technical/Functional Skills</p> <ul> <li>Deep expertise in ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.) </li><li>Strong analytical and problem-solving capabilities </li><li>Experience with integrations (Active Directory, Workday, Jira) </li><li>Familiarity with healthcare payer systems and compliance frameworks (e.g., ITAR, NERC CIP) </li></ul> <p>Roles & Responsibilities</p> <ul> <li>Strategic Leadership: Own the ServiceNow platform strategy across enterprise programs, ensuring alignment with client goals and regulatory requirements. </li><li>Architecture Oversight: Lead solution design and enhancement activities, maintaining technical integrity and governance across all ServiceNow initiatives. </li><li>Transformation Advisor: Act as SME and thought leader for ServiceNow transformations, guiding clients through digital maturity and platform optimization. </li><li>Operational Excellence: Drive cost transparency and value tracking for ServiceNow enhancements and integrations. </li><li>Platform Stewardship: Stay current on ServiceNow products and integrated technologies, ensuring scalable and secure implementations. </li><li>Client Collaboration: Partner with stakeholders to identify process improvements and develop strategic solutions that deliver measurable outcomes. </li></ul> <p>Salary Range: $100,000 $140,000 Year</p> <p>TCS Employee Benefits Summary:</p> <p>Discretionary Annual Incentive.</p> <p>Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.</p> <p>Family Support: Maternal & Parental Leaves.</p> <p>Insurance Options: Auto & Home Insurance, Identity Theft Protection.</p> <p>Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.</p> <p>Time Off: Vacation, Time Off, Sick Leave & Holidays.</p> <p>Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.</p> <p>#LI-SP1</p>