<p>THE POSITION</p> <p>Are you passionate about transforming data into meaningful insights that drive organizational success? Pennie, Pennsylvania's state-based health insurance marketplace, is seeking a detail-oriented and collaborative Information Analyst to join our team. If you enjoy solving problems, improving data processes, and working in a mission-driven environment, this is the opportunity for you!</p> <p>DESCRIPTION OF WORK</p> <p>As an Information Analyst, you will play a central role in helping Pennie interpret and apply its data to organizational decision-making. You will examine program datasets, identify significant trends, and develop well-structured reports that inform teams across the organization. Your work will support strategic planning, strengthen operational performance, and ensure Pennie meets its reporting obligations to state and federal partners. By transforming raw information into meaningful insights, you will contribute directly to Pennie's ability to fulfill its mission and improve services for individuals throughout the Commonwealth.</p> <p>Interested in learning more? Additional details regarding this position can be found in the position description.</p> <p>Work Schedule and Additional Information:</p> <ul> <li>Full-time employment </li><li>Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. </li><li>Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. </li><li>Salary: In some cases, the starting salary may be non-negotiable. </li><li>You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. </li></ul> <p>REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY</p> <p>QUALIFICATIONS</p> <ul> <li>At least two years of professional quantitative analytical experience utilizing data preparation, statistical analysis, or data visualization software programs; and </li><li>A bachelor's degree in business administration, computer science, data analytics, healthcare analytics, information technology, statistics, or a related field (or an equivalent combination of education and experience in lieu of a bachelor's degree) </li></ul> <p>Additional Requirements:</p> <ul> <li>You must currently reside in or be willing to relocate to Pennsylvania for the duration of your employment. </li><li>You must be able to perform essential job functions. </li></ul> <p>Preferred Qualifications (not required):</p> <ul> <li>Experience with Affordable Care Act (ACA) federal- or state-based exchanges and/or Medicaid programs </li><li>Experience with Sisense business intelligence software </li><li>Experience with Genesys customer experience and call center technology </li></ul> <p>How to Apply:</p> <ul> <li>Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). </li><li>If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. </li><li>Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. </li><li>Failure to comply with the above application requirements may eliminate you from consideration for this position. </li><li>All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. </li></ul> <p>Veterans:</p> <ul> <li>Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. </li></ul> <p>Telecommunications Relay Service (TRS):</p> <ul> <li>711 (hearing and speech disabilities or other individuals). </li></ul> <p>If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.</p> <p>The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.</p> <p>Learn more about our Total Rewards by watching this short video!</p> <p>See the total value of your benefits package by exploring our benefits calculator.</p> <p>Health & Wellness</p> <p>We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*</p> <p>Compensation & Financial Planning</p> <p>We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.</p> <p>Work/Life Balance</p> <p>We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*</p> <p>Values and Culture</p> <p>We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.</p> <p>Employee Perks</p> <p>Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.</p> <p>For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.</p> <ul> <li>Eligibility rules apply. </li></ul> <p>01</p> <p>Requirement - Do you have at least two years of professional quantitative analytical experience utilizing data preparation, statistical analysis, or data visualization software programs?</p> <ul> <li>Yes </li><li>No </li></ul> <p>02</p> <p>If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.</p> <p>03</p> <p>Requirement - What level of college coursework have you completed?</p> <p>If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.</p> <p>If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.</p> <p>You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.</p> <ul> <li>Conferred Bachelor's degree or higher </li><li>At least 90 credits but less than 120 </li><li>At least 60 credits but less than 90 </li><li>Conferred Associate's degree </li><li>At least 30 credits but less than 60 </li><li>Less than 30 credits </li><li>None </li></ul> <p>04</p> <p>Additional Requirement - Do you currently reside in or are you willing to relocate to Pennsylvania for the duration of your employment?</p> <ul> <li>I reside in Pennsylvania </li><li>I am willing to relocate to Pennsylvania </li><li>I do not reside in Pennsylvania and I am not willing to relocate </li></ul> <p>05</p> <p>Preferred Qualification - Do you have experience with Affordable Care Act (ACA) federal- or state-based exchanges and/or Medicaid programs?</p> <ul> <li>Yes </li><li>No </li></ul> <p>06</p> <p>Preferred Qualification - Do you have experience with Sisense business intelligence software?</p> <ul> <li>Yes </li><li>No </li></ul> <p>07</p> <p>Preferred Qualification - Do you have experience with Genesys customer experience and call center technology?</p> <ul> <li>Yes </li><li>No </li></ul> <p>Required Question</p> <p>Employer Commonwealth of Pennsylvania</p> <p>Address 613 North Street</p> <p>Harrisburg, Pennsylvania, 17120</p> <p>Website http://www.employment.pa.gov</p>