<p>Staffmark is hiring a Client Care Representative / Dispatcher in Muncie, IN! If you're a friendly, organized, and tech-savvy individual who enjoys helping others and thrives in a fast-paced office environment, this could be the perfect fit for you.</p> <p>Pay: $15.00/hour</p> <p>Schedule:</p> <ul> <li>Monday - Friday, 8:00 AM - 5:00 PM </li><li>On-call rotation for after-hours calls or leads may be required </li></ul> <p>Responsibilities:</p> <ul> <li>Promptly and professionally answer incoming phone calls </li><li>Provide compassionate and efficient assistance to callers </li><li>Communicate through LiveChat, email, and other digital platforms </li><li>Schedule service appointments based on location and job scope </li><li>Coordinate with the dispatch team to ensure proper technician placement </li><li>Support marketing efforts by posting on social media and sending emails to customers </li><li>Assist with general office duties including invoicing, payment collection, and batching </li><li>Collaborate with team members to achieve shared goals </li></ul> <p>Qualifications:</p> <ul> <li>Proficient with computers and Microsoft Office Suite (iOS experience a plus) </li><li>Previous experience in a call center or dispatch environment preferred </li><li>Familiarity with ServiceTitan is a plus </li><li>Friendly, outgoing, and customer-focused personality </li><li>Strong organizational and multitasking abilities </li></ul> <p>Why You'll Love This Job:</p> <p>We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.</p> <p>Interested? Click "Apply Now" and a dedicated recruiter will reach out to discuss this excellent opportunity!</p> <p>After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.</p>