<p>EEO Statement:</p> <p>The University of Nebraska at Omaha is an Equal Opportunity Employer, committed to preventing and eliminating discrimination against employees and prospective employees based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. The University of Nebraska at Omaha does not condone or tolerate discrimination. In support of this policy, the University has implemented employment programs to recruit, employ, and promote qualified individuals based solely on their knowledge, skills, abilities and talents. These factors, along with our commitment to recruit, assess and select all candidates/employees using job-related criteria, ensure fairness, equal evaluation, and treatment in our selection decisions and processes.</p> <p>Job Title Financial Support Coordinator, Processing Job Grade AS15H Division Institutional Effectiveness and Student Success College/Dept Financial Support and Scholarship Department FS&S Requisition Number 2025-00171 FTE (full-time equivalency) 100.00 Work Schedule Monday - Friday, 8 am - 5 pm Does the position provide the opportunity to work Remotely/Telecommuting? Yes - partial remote/telecommute opportunity Appointment Term 12- 12/12 months Is this position essential personnel according to the inclement weather policy? No Pay Information 41,200 Pay Schedule FLSA Designation Non-Exempt Position Summary</p> <p>Reporting to the Associate Director for Processing, this position supports financial aid processing. The Financial Support Coordinator is responsible for processing uploaded documents into Perceptive Content ImageNow and training and supervising the student worker scanning assistant. This position provides assistance with federally mandated verification including reviewing comment codes, Veteran status, and citizen and immigration status. This position also completes various projects as assigned, as well as assist outreach staff with proactive customer service on the phone, front counter, email, and faxes.</p> <p>Job Duties</p> <p>Responsibility Area: Oversee Imaging of Documents Duties:</p> <p>Oversee Perceptive Content ImageNow uploads, checking documents for accuracy, contact students for corrected documents, correct errors in the imaging system, and train and supervise the student worker scanning assistant.</p> <p>Percentage Of Time 45 Essential Function: Yes Responsibility Area: Assist with Federally Mandated Verification Duties:</p> <p>Assist with federally mandated verification including reviewing comment codes to help resolve discrepancies in information a student or parent reported on their FAFSA, Veteran status review for student dependency, and citizen and immigration status.</p> <p>Percentage Of Time 20 Essential Function: Yes Responsibility Area: Resolve Overawards and Complete Certifications Duties:</p> <p>Responsible for working weekly reports to resolve overawards in student financial aid packages. Responsible for Vocational Rehabilitation and course review certifications.</p> <p>Percentage Of Time 15 Essential Function: Yes Responsibility Area: Review Return of Funds Calculations Duties:</p> <p>Responsible for reviewing Return to Title IV (R2T4) calculations for accuracy, sending R2T4 communications to students, and updating the National Student Loan Data System (NSLDS).</p> <p>Percentage Of Time 10 Essential Function: Yes Responsibility Area: Tuition Waivers and Employee Scholarships Duties:</p> <p>Responsible for awarding graduate tuition waivers and employee scholarship estimates in financial aid packages as reported by the student.</p> <p>Percentage Of Time 5 Essential Function: Yes Responsibility Area: Assist with Customer Service Duties:</p> <p>Assist outreach staff with customer service on the phone, front counter, email, and faxes. Complete various projects as assigned.</p> <p>Percentage Of Time 5 Essential Function: Yes</p> <p>Required and Preferred Qualifications</p> <p>Required Education</p> <p>Bachelor's degree. Will accept an equivalent combination of education and/or experience.</p> <p>Required Experience</p> <p>One year of financial aid experience, or one year related experience in higher education, or one year experience in customer service.</p> <p>Required License/Certification</p> <p>NA</p> <p>Required Additional Qualifications:</p> <p>NA</p> <p>Preferred Education</p> <p>NA</p> <p>Preferred Experience Preferred License/Certification Preferred Additional Qualifications:</p> <p>Compliance Requirements</p> <p>Credit Check Yes Motor Vehicle Licensing Validity Check No Pre-employment Physical Request and Assessment No Drug Screen No</p>