<p>JOB SUMMARY:</p> <p>Takes direction from the Entitlement Services management staff in the carrying out of all the usual general office clerical tasks: filling, coping, faxing, light typing, use of the computer with a particular knowledge and expertise of computer programs: Microsoft Outlook, Microsoft Office Word and Microsoft Office Excel.</p> <p>ESSENTIAL JOB FUNCTIONS:</p> <ul> <li> <p>Maintain Entitlement Files:</p> </li><li> <p>Create Entitlements charts for ICL residents.</p> </li><li> <p>Organize files in chronological / alphabetical order.</p> </li><li> <p>Maintain existing filing system</p> </li><li> <p>MTA Half-Fare Metro Cards Procedure:</p> </li><li> <p>Collect data and complete the MTA half-fare applications</p> </li><li> <p>Manage monthly appointments with ICL residents to complete application and make a picture ID</p> </li><li> <p>Process MTA application by arranging for the notary seal</p> </li><li> <p>Prepare the package of completed applications for submission to MTA</p> </li><li> <p>Hand deliver completed packages to MTA.</p> </li><li> <p>Copy and distribute received MTA half-fare metro cards</p> </li><li> <p>Sort AMALGAMATED BANK'S consumers' individual statements and distribute them to</p> </li><li> <p>Entitlements Specialists/Coordinators</p> </li><li> <p>Support Entitlements Technical Assistance with Archiving procedure</p> </li><li> <p>Sort and forward incoming mail. Process mail for discharged consumers</p> </li><li> <p>Prepare and send outgoing mail</p> </li><li> <p>Coping, scanning, faxing documents as needed</p> </li><li> <p>Additional related duties as may be assigned</p> </li></ul> <p>ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:</p> <ul> <li>Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals. </li><li>Ability to use common office equipment, such as photocopier and fax machine. </li><li>Knowledge of computer programs and e-mail system </li><li>Time management and organizational skills </li><li>Highly organized and detail-oriented </li><li>Positive attitude and excellent customer service skills </li></ul> <p>QUALIFICATIONS AND EXPERIENCE:</p> <p>High School diploma/G.E.D. plus 2 years of relevant experience.</p>