<p>Apply</p> <p>Job Type</p> <p>Full-time</p> <p>Description</p> <p>Key Responsibilities:</p> <ol> <li>Client Intake and Communication: </li></ol> <ul> <li>Serve as the first point of contact for incoming person served calls and emails. </li><li>Accurately complete intake forms, ensuring all necessary person served information is documented. </li><li>Coordinate follow-ups for missing documentation or incomplete service agreements. </li></ul> <ol start="2"> <li>Data Entry and Record Management: </li></ol> <ul> <li>Maintain detailed and organized records of all intakes in agency systems. </li><li>Update and maintain spreadsheets by entering accurate information received through the intake process. </li></ul> <ol start="3"> <li>Team Collaboration: </li></ol> <ul> <li>Work closely with CFSS workers to transition completed intakes for consultation. </li><li>Provide status updates and feedback to the CFSS Supervisor as needed. </li></ul> <ol start="4"> <li>Administrative Support: </li></ol> <ul> <li>Respond to client inquiries promptly and professionally. </li><li>Assist in improving intake workflows to enhance efficiency. </li></ul> <p>Company Perks:</p> <ul> <li>Training Program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote. </li><li>Health Insurance </li><li>Dental Insurance </li><li>Vision Insurance </li><li>Life Insurance </li><li>Short Term Disability </li><li>Voluntary Life Insurance </li><li>Flexible Spending Account </li><li>Paid Time Off </li><li>7 Holidays </li><li>401K - Eligible to contribute the 1st quarter after 6 months of employment </li><li>Animal Friendly Corporate Office </li><li>Professional Growth Opportunities </li><li>Employee Recognition Programs </li><li>Flexible Schedules </li><li>Team Atmosphere </li><li>MSSA membership & paid CEUs </li><li>Licensing supervision </li><li>Flex-time available after the first 90 days. </li></ul> <p>Requirements</p> <p>DHS Requirements for Employees Working Directly with CFSS Participants:</p> <ul> <li>Must be at least 18 years old. </li><li>Successfully pass a background study. </li><li>Meet one of the following criteria: </li><li>One year of full-time experience providing direct services to individuals with disabilities or those over 65. </li><li>Experience coordinating or directing services for these populations, including self-directed services. </li><li>Personal experience in coordinating their own services. </li></ul> <p>Salary Description</p> <p>$21/hour</p>