<p>Role Overview</p> <p>Provides technical interface between customer and company engineering, manufacturing and program management representatives. They serve as a key point of contact for clients and provide both pre-sale and after-sale advice and will work closely with customers to understand their needs and then suggest appropriate products or services. Research customer technical specifications and requirements with current or potential technical specifications of company products. Prepares and conducts technical sales briefings for customer and company representatives. Develops potential technical specifications, pricing considerations and contract requirements. Investigate new applications or improvements to products with customers. Ultimately, the role of the Application Development Technical Services Senior Specialist is to build and maintain long-term relationships with new and existing clients, ensuring they receive high-quality solutions that address their technological needs.</p> <p>Location</p> <p>Hybrid in Orlando, FL, Ironton, OH or Durham, NC. This position has been designated as hybrid, generally contributing from the office a minimum of two days per week. Must be within a commutable distance.</p> <p>What You'll Be Doing</p> <ul> <li>Provide technical advice to customers on all aspects of the use of PureCycle products in the manufacturing of fabricated parts. </li><li>Provide sales support: Organize and attend client meetings and provide technical presentations; prepare and deliver technical proposals explaining products or services to customers and prospective customers. Produce samples and technical literature. </li><li>Solve customer problems: Collaborate with sales and product development teams to determine market requirements and unmet customer needs. Conferring with customers' technical, engineering, manufacturing, and marketing staff to develop understanding of. </li><li>Define and quantify value proposition and deliver solutions to address unmet needs. </li><li>Recommend materials, process conditions, or machinery to customers. </li><li>Attend trade shows and seminars to promote products or to learn about industry developments. </li><li>Networking with existing customers in order to maintain links and promote additional products and upgrades. </li><li>Secure and renew orders and arrange delivery. </li><li>Identify and establish new business opportunities. </li></ul> <p>Basic Qualifications (Required)</p> <ul> <li>BS degree in Polymer Science, Chemical Engineering, required, or equivalent combination of education and work experience in related field. MS or PhD preferred. </li><li>Proven experience in product development within the plastics or sustainability industry required; strong polypropylene knowledge required. </li><li>Strong understanding of regulatory requirements and industry trends. </li><li>Recognized subject matter expert in job area typically obtained through advanced education and work experience. </li><li>Solid technical background with understanding and/or hands-on experience in polymer processing. Experience in rigid or flexible packaging preferred. </li><li>This role requires a strong understanding of our products, as well as the ability to communicate and creatively explain and present complex concepts and technical information in a clear and understandable way. </li><li>Demonstrated ability to manage and interpret customer requirements and design solutions to meet those needs. </li><li>Ability to solve difficult to moderately complex problems. </li><li>Influences others outside of own job area regarding policies, practices and procedures. </li><li>Ability to forge strong, long-lasting relationships with senior executives internally and externally </li><li>Strong written and verbal communication skills </li><li>Excellent presentation and creativity skills </li><li>Ability to travel up to 40-50% to industry events and customer sites. </li></ul>