<p>Site: The General Hospital Corporation</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>Job Summary</p> <p>Summary Works collaboratively with departmental and organizational leadership to manage the daily operations of the department or division, ensuring the smooth delivery of healthcare services and overseeing key administrative functions, including human resources, finance, compliance, facilities, and patient services. Helps to develop and implement operational strategies that align with the organization's mission, vision and values. Leads a team of healthcare professionals and administrative staff to achieve the organization's goals.</p> <p>Essential Functions-Under the organizational and Department leadership, determines overall vision, mission, direction, goals and objectives. Directs the strategic planning process, establishes and achieves long range goals, and ensures the implementation of strategic business plans.</p> <ul> <li>Leads the management team and staff fostering a positive and efficient work environment. Oversees hiring, training, and retention, ensuring adequate staffing levels. </li><li>Engages with senior leadership to provide financial forecasting, long-term planning, and strategic recommendations. Establishes and achieves financial goals and measures and ensures on-going financial performance. </li><li>Monitors spending trends and identifies opportunities for cost optimization and process improvements. Monitors and evaluates existing services and ensures the development of programs and services to respond to market. </li><li>Develops and manages programmatic initiatives for care improvement, cost reduction and network development. Oversees patient services and care delivery, ensuring positive patient experience. </li><li>Ensures compliance with all healthcare regulations and standards. Continually assesses and improves the efficiency of systems and processes. </li><li>Conducts space needs planning and oversees the design of space renovations for facilities. Identifies and resolves facility problems. </li><li>Supports pediatric surgical and medical subspecialties and pediatric educational programs. </li></ul> <p>Qualifications</p> <p>Education</p> <p>Bachelor's Degree Related Field of Study required, or master's degree Related Field of Study preferred</p> <p>Experience</p> <p>Progressive experience in healthcare administration or hospital operations 5-7 years required and Previous Supervisory Experience 2-3 years required</p> <p>Knowledge, Skills and Abilities</p> <ul> <li>Leadership and team-building skills. </li><li>Good interpersonal skills, including the ability to handle sensitive issues. </li><li>Excellent verbal and written communication skills to be able to communicate effectively. </li><li>Excellent negotiation skills for complex and sensitive agreements and contracts. </li><li>Excellent problem-solving, decision-making, and conflict-resolution skills. </li><li>Proficiency in financial systems and data analytic tools. </li><li>Ability to delegate and effectively supervise and plan for the timely and successful completion of objectives. </li><li>Ability to work independently and to accept responsibility for complex and sensitive decision-making. </li><li>Knowledge of healthcare regulations, financial management, and patient care quality standards. </li></ul> <p>Additional Job Details (if applicable)</p> <p>Physical RequirementsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Occasionally Carrying Occasionally Pushing Rarely Pulling Rarely Climbing Rarely Balancing Occasionally Stooping Occasionally Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Occasionally Gross Manipulation (Handling) Constantly Fine Manipulation (Fingering) Frequently Feeling Constantly Foot Use Rarely Vision - Far Constantly Vision - Near Constantly Talking Constantly Hearing Constantly</p> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>175 Cambridge Street</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>