<p>GIS Program Manager</p> <p>The Town of Concord is seeking a full-time Geographic Information Systems (GIS) Program Manager. This role will look to implement GIS to support the Town's strategic goals, by developing plans and strategies to create and maintain a framework of datasets and applications. Involved in budgeting, vendor management, procurement, planning and infrastructure replacement. The role oversees 2 FTE GIS Analysts and 1 limited status contractor. Position requires strong knowledge of Esri products (ArcGIS Pro, ArcGIS Online). Candidates must have effective communication and leadership skills.</p> <p>Starting salary range: $88,150.40 - $105,347.89, based on qualifications. This is a full-time* position, with a complete benefits package. We encourage candidates to explore our health insurance and other benefits that support the well-being of our employees and their families (https://concordma.gov/3540/Benefits---Employees-and-Non-Medicare-Re).</p> <p>Applications will continue to be accepted until filled. All applications will be reviewed and the most highly qualified candidates will be invited to one or more interviews and/or other assessments. Applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application.</p> <p>Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal and motor vehicle record checks and a drug screening. Costs for these pre-placement requirements will be borne by the Town.</p> <p>The Town of Concord, MA is an EEO Employer. The Town of Concord seeks employees who embody our values of integrity and respect, value service and collaboration, and support innovation and accountability. We are dedicated to fostering a workforce that embraces diverse identities and perspectives, strives for excellence, and upholds responsibility in all we do. A racially, ethnically, and culturally diverse team strengthens our organization, enriches our community, and advances equity and opportunity for all.</p> <ul> <li>Applicants must be authorized to work in the United States without the need for sponsorship now or in the future. </li></ul> <p>Department:</p> <p>Information Technology</p> <p>Salary Grade:</p> <p>11</p> <p>Reports To:</p> <p>Chief Information Officer</p> <p>FLSA Status:</p> <p>Exempt</p> <p>Appointed By:</p> <p>Town Manager</p> <p>Date:</p> <p>July 2023</p> <p>GENERAL SUMMARY:</p> <p>Under the general direction of the Chief Information Officer, manages the town-wide GIS program for the benefit of and use by Town staff, residents, and professionals. Develops plans and strategies to support a framework of applications and hardware to further the Town's GIS interests and adapt to changing technology and requirements. Works to improve integration of GIS-related data across application systems, maintain the GIS application portfolio, and ensure the accuracy of geographic and other datasets. Directs GIS Analysts and interns and coordinates GIS Program plans and actions with other resources in Town. Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under the direction and control of the position. Performs varied and responsible duties requiring a thorough knowledge of departmental operations and the exercise of judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures. Incumbent is called upon to handle a significant number of details, each varying from the other in substance and content, requiring flexibility in approach to workload.</p> <p>ESSENTIAL JOB FUNCTIONS:</p> <p>External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.</p> <p>¨ Manages the Town-wide GIS program for the Town of Concord.</p> <p>¨ Leads the technical implementation of GIS-related applications for all departments.</p> <p>¨ Acts as a liaison to other departments for integrations with mapping or GIS-related data layers.</p> <p>¨ Ensures all GIS-related applications are kept up to date and replaced when needed.</p> <p>¨ Makes recommendations for the direction of the Town's GIS program to be approved by the CTO and Senior Management Team.</p> <p>¨ Performs key activities to assist the GIS user community in leveraging data and using it in the most coordinated and effective way. Provides access to data and technical support as needed.</p> <p>¨ Provides GIS services and technical assistance to departments that lack internal GIS resources.</p> <p>¨ Ensures that all GIS data layers are documented and maintained in accordance with published schedules.</p> <p>¨ Supports the use of federated and linked GIS data sources by applications used for various functions.</p> <p>¨ Prepares GIS budgets and maintains service contracts; submits them to the Chief Information Officer for approval.</p> <p>¨ Configures and operates computer equipment and electronic devices that serve to display, maintain, access, or provide data to GIS systems.</p> <p>¨ Performs special projects and related responsibilities as initiated and requested.</p> <p>¨ Performs other related duties as required, directed or as the situation dictates.</p> <p>¨ Regular attendance and punctuality at the workplace is required.</p> <p>SUPERVISORY RESPONSIBILITY:</p> <p>Directly supervises the activities and performance of analysts, interns, and consultants as required. Carries out supervisory responsibilities in accordance with Concord's policies and applicable laws. Responsibilities include interviewing and recommending candidates for hire; demonstrating and enforcing equitability and inclusivity; planning, assigning and directing work; addressing complaints and resolving problems; training, evaluating performance and making recommendations to the CTO concerning employee rewards or discipline.</p> <p>EDUCATION, EXPERIENCE & SPECIAL REQUIREMENTS:</p> <p>¨ Master's degree plus five or more years of relevant combined experience in GIS, general IT, and IT applications.</p> <p>¨ ESRI technical certification or equivalent.</p> <p>¨ Possession of a valid driver's license with clear driving record and the ability to provide own vehicle for use during workday as needed to travel to various facilities.</p> <p>KNOWLEDGE, SKILLS & ABILITIES:</p> <p>¨ Demonstrated skill and proficiency in GIS and other application development, deployment, and integration; database management; and web development.</p> <p>¨ Expertise in ESRI software products and all applicable GIS and related applications, and experience with Microsoft Office and related software.</p> <p>¨ Strong customer support/service focus and ability to instruct individuals in the detailed use of GIS and other related applications.</p> <p>¨ Demonstrated skill in the use of data from GPS and land surveying equipment, computer aided drafting programs (CAD), geographic information systems (GIS), and related IT equipment may be required for occasional data acquisition.</p> <p>¨ Ability to communicate effectively and tactfully with the public, coworkers, other employees, departments, officials, etc., and to effectively lead and collaborate with diverse groups.</p> <p>¨ Ability to work with a high level of detail and prioritize multiple tasks. Ability to change direction and rearrange tasks according to deadlines and circumstance.</p> <p>¨ Strong public speaking or presenting skills to be used during training of staff, individually or in group settings.</p> <p>WORKING CONDITIONS & PHYSICAL DEMANDS:</p> <p>External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.</p> <p>The majority of work is generally performed in a normal office environment, not subject to extreme variations of temperature, noise, odors, etc. Work is performed in a moderately noisy work environment, with constant interruptions. Frequently subjected to the demands of other individuals and the volume and/or rapidity with which tasks must be accomplished.</p> <p>Operates and maintains IT and other standard office equipment requiring hand-eye coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.</p> <p>Occasionally required to go outdoors and may be exposed to variable weather conditions and hazards associated with construction sites and public works projects to consult and support employees.</p> <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.</p> <p>This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.</p>