<p>Talent Leader- Learning and Development</p> <p>Wilmington, Delaware</p> <p>Hybrid Work Model (3 days onsite/ 2 days remotely)</p> <p>Monday-Friday, 8am-5pm ET</p> <p>Reporting to: Global Head of Learning & Development</p> <p>Level: Expert Talent Partner</p> <p>About this opportunity</p> <p>This is a senior, L&D leadership role within our Global Learning & Development team. You will partner with the leadership of Business Unit / Shared Services to shape and deliver the learning agenda across multiple countries - combining strategic foresight with facilitation, program management, business consulting, learning advisory, and people leadership of L&D team.</p> <p>Role Purpose</p> <p>The Talent Leader is a strategic L&D partner to the Business Units / Shared Services, responsible for shaping and delivering learning solutions that build capability, accelerate performance, and enable business outcomes across multiple countries.</p> <p>This role operates as a business consultant and learning advisor - diagnosing capability needs with senior leaders, designing fit-for-purpose programs, and program managing the end-to-end delivery of talent development programs. It also leads and develops a network of facilitators and L&D contributors aligned to the BU/SS agenda.</p> <p>Reporting to the Global Head of Learning & Development, this is a senior, role that combines strategic foresight with practical execution to drive measurable business impact.</p> <p>Key Responsibilities</p> <p>Lead and develop the BU/SS L&D agenda</p> <ul> <li>Own the L&D strategy, plan, and roadmap for the assigned Business Units / Shared Services, aligned to enterprise priorities </li><li>Lead, coach, and develop the team of Talent Partner, facilitators, L&D contributors supporting the BU/SS </li><li>Build a high-performing, collaborative team culture that prioritizes business outcomes over just activities </li><li>Set clear performance expectations, provide regular feedback, and develop future L&D talent </li></ul> <p>Operate as a business consultant and learning advisor</p> <ul> <li>Engage directly with BU/SS leaders to diagnose capability needs before defaulting to a learning solution </li><li>Serve as the trusted advisor for all learning, development, and capability-building initiatives within the BU/SS </li><li>Translate business priorities into clear learning outcomes - and push back when a learning initiative is not the right fix </li><li>Communicate L&D plans in business language: capability gaps, pipeline risk, performance lift, and speed to readiness </li></ul> <p>Partner with People and Culture BPs and the Business to design learning solutions</p> <ul> <li>Partner with P&C Business Partners to assess learning needs across the BU/SS and co-design execution plans </li><li>Collaborate with cross-functional teams to design and implement learning solutions that scale across geographies </li><li>Leverage the COEs within Global L&D to bring specialist capability and deliver scaled impact to the BU/SS </li><li>Engage closely with BU/SS stakeholders to ensure learning solutions are practical, adopted, and embedded into the way work gets done </li></ul> <p>Facilitate and program manage learning initiatives</p> <ul> <li>Facilitate flagship talent and leadership development programs for the BU/SS </li><li>Oversee end-to-end program management of learning initiatives - planning, logistics, learner experience, and reporting </li><li>Drive program impact and effectiveness; champion a culture of continuous improvement through structured measurement and feedback </li></ul> <p>Support broader talent and culture initiatives</p> <ul> <li>Provide support for adjacent talent priorities including Colleague Experience, Talent Management, Culture, Diversity & Belonging, and Change Management </li><li>Contribute to other enterprise initiatives where L&D plays an enabling role </li><li>Reinforce CSC values, leadership behaviours, and culture through every learning touchpoint </li><li>Contribute to cross-functional projects within global L&D - program design, content curation, instructional design, and vendor partner management as required </li><li>Identify innovative, engaging, and cost-effective methods to learn and develop talent at scale </li><li>Bring external benchmarks and emerging practices into the BU/SS learning agenda </li></ul> <p>Use data, analytics, and dashboards to inform L&D</p> <ul> <li>Use tools, processes, data, analytics, and dashboards to support, report on, and inform L&D practices and programs </li><li>Track learning outcomes and business impact - not just activity and attendance </li><li>Provide BU/SS leaders with clear, evidence-based views of capability progress </li><li>Maintain audit-ready records, certifications, and reporting for mandatory and regulated learning </li></ul> <p>Your Profile</p> <ul> <li>15-18 years of proven experience in Learning & Development, Talent Business Partnership at a senior level </li><li>Experience leading, coaching teams of facilitators, L&D professionals </li><li>Strong consulting skills - able to diagnose business problems and translate them into clear learning outcomes </li><li>Knowledge of effective learning and development methods, including digital and AI-enabled approaches </li><li>Excellent communication and negotiation skills; sharp business acumen and the ability to build winning partnerships with senior leaders, Business partners, internal trainers, and external vendors </li><li>Strong program management skills with attention to detail and the ability to handle multiple programs in a fast-paced environment </li></ul> <p>#LI-CS1</p> <p>#Hybrid</p>