<p>Job Description: This position serves as a member of both the Student Accounts Office, and Student Financial Services team, focusing on general office management and enrollment functions. This person will be primarily located in the Student Financial Services, assisting with data entry, performing cashiering and customer service in addition to processing forms, and other specialized clerical duties related to financial aid and student billing.</p> <p>Responsibilities included but not limited to:</p> <p>General maintenance of the Intercept Program, which consists of analyzing daily reports, examining accounting records to update the Intercept Program, confirming accounting records to update voucher requests for monies collected from Intercept and applying those payments to the student's accounts.Correspond with various personnel connected with STCC, State Treasury and Collection Agencies regarding reducing principal balances, closing accounts and refunds of payments and processing fees associated with Intercept collections.Prepare reports consisting of students' outstanding balances to be transmitted to Collection Services for active collections.Provide quality customer service at all times when responding to inquiries in-person, over the telephone, and through email.Maintain accounting records for current and prior accounts receivable in order to answer any questions from students, faculty and staff.Reconcile daily cash receipts and generate reports.Cashiering/processing of tuition payments (including cash, checks, and credit cards).Daily reconciliation of payment activity (including reconciliation reports).Distribution of refund and payroll checks to students, faculty and staff.Third party billing.Must possess the ability to respond appropriately in a changing office environment while maintaining the focus required to see a task to conclusion.Contributes to a work environment that encourages and promotes diversity and inclusion.Demonstrates 100% time-on-task; adheres to college and routine office procedures, and regulations.Participate in college, division, department meetings, events and training as recommended and approved by the supervisor.Participate in professional development opportunities, college committees, work groups and task forces, and other professional organizations as approved by the supervisor.Serves as a backup to front office staff during high volume and peak periods; including emergency coverage (as needed).Performs other duties and responsibilities related to those listed above which do not alter the basic level of the position.</p> <p>Requirements: Applicants must have at least (A) one year of full-time, or equivalent part-time, professional experience in accounting or auditing, or (B) two years of full-time, or equivalent part-time, paraprofessional experience in accounting or auditing, or (C) any equivalent combination of the required experience and the substitutions below:</p> <p>Substitutions:</p> <p>An Associate's or higher degree with a major in accounting, business administration or business management may be substituted for the required (A) experience.<em>Successfully completed education in accounting or business administration in a recognized business school or school of accounting may be substituted for the required (A) experience on the basis of one year of such education above the high school level or six (6) months of the required (A) experience.</em></p> <ul> <li>Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. </li></ul> <p>NOTE: No substitution will be permitted for the required (B) experience</p> <p>Demonstrated skills in management of financial transactions, customer service or higher education, information management, etc.Familiarity with a higher education environment, information management software and a demonstrated ability to manage projects to completion within an organization are preferred.Excellent written and verbal communication, computer proficiency including Microsoft Office and Gmail, and the ability to learn new software and other skills as needed.</p> <p>PREFERRED QUALIFICATIONS:</p> <p>Associates Degree or higher.Three years or more experience in a busy office environment.</p> <p>EQUIVALENCY STATEMENT:</p> <p>Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.</p> <p>Additional Information: Salary: $2028.38 Bi-Weekly Grade 15/Step 1 https://www.mass.edu/forfacstaff/classificationspecs/home.asp Benefits: Yes, Full-Time Position Union: AFSCME Grant Funded: No Closing Date: Open Until Filled</p> <p>All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.</p> <p>INFORMATION AWARENESS SECURITY TRAINING:</p> <p>Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.</p> <p>Application Instructions: All available positions are located at: www.stcc.edu/about-stcc/employment which applicants must apply online by submitting a cover letter, resume and three (3) professional references.</p> <p>Cover letter must demonstrate how your education and experience qualifies you for this position.</p> <p>PRE-EMPLOYMENT DETAILS:</p> <p>STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.</p> <p>POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY:</p> <p>Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at kcsenie@stcc.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.</p> <p>EQUAL OPPORTUNITY STATEMENT:</p> <p>STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.</p> <p>URL: www.stcc.edu</p>