<p>The People, Culture & Belonging Division at Vanderbilt University is shaping a future-ready workplace rooted in belonging, agility, and innovation. As part of this transformation, the Project Management Office (PMO) plays a central role in delivering strategic initiatives that create measurable value-with speed, empathy, and excellence.</p> <p>Key Responsibilities</p> <p>Project Delivery & Execution</p> <ul> <li>Lead the end-to-end delivery of strategic projects that enhance staff experience, operational efficiency, and institutional culture. </li><li>Apply modern methodologies (Agile, Lean, or hybrid) to deliver work that is fast, flexible, and impactful. </li><li>Use tools like Monday.com, SharePoint, and MS Planner to manage timelines, deliverables, and communication. </li><li>Keep a human-centered lens on execution, ensuring outcomes are intuitive, accessible, and aligned with user needs. </li></ul> <p>Customer Experience & Service Design</p> <ul> <li>Act as the internal customer advocate-translating needs into priorities, workflows, and success metrics. </li><li>Apply service design thinking to reduce complexity and improve staff interactions with systems, tools, and services. </li><li>Anticipate friction points and lead efforts to proactively remove them-ensuring ease of adoption and engagement. </li></ul> <p>Tooling & Technology Enablement</p> <ul> <li>Leverage PMO tech stack (e.g., Monday.com, Power BI, Teams) for visibility, collaboration, and accountability. </li><li>Integrate HRIS platforms (e.g., Workday) into project workflows to support strategic workforce planning. </li><li>Use Generative AI tools to automate documentation, enhance research, and generate insights that accelerate delivery. </li></ul> <p>Data & Reporting</p> <ul> <li>Monitor and analyze project performance, risks, and benefits across a dynamic portfolio. </li><li>Develop dashboards and reports for executive stakeholders-translating complex data into actionable stories. </li><li>Support a data-informed culture by identifying patterns, pain points, and continuous improvement opportunities. </li></ul> <p>Stakeholder Engagement & Collaboration</p> <ul> <li>Build strong relationships across functional teams, SMEs, and sponsors. </li><li>Facilitate inclusive meetings and retrospectives that center on clarity, shared ownership, and results. </li><li>Communicate across audiences-translating project updates into narratives that resonate and inspire. </li></ul> <p>Continuous Improvement & Culture Building</p> <ul> <li>Help evolve project delivery maturity through playbooks, onboarding, and shared learning. </li></ul> <p>Champion PCB values-belonging, accountability, transparency, and strategic innovation.</p> <ul> <li>Contribute to building a delivery culture that reflects the future of work in higher education. </li></ul> <p>Qualifications</p> <p>Education & Certifications</p> <ul> <li>Bachelor's degree required; PMP, CAPM, Agile, or Scrum certification preferred. </li></ul> <p>Experience & Skills</p> <ul> <li>7-10 years of hands-on experience managing complex projects or programs. </li><li>Strong customer-first orientation and demonstrated ability to design solutions around people, not processes. </li><li>Proficient in Monday.com, MS Planner, SharePoint, Power BI, or similar platforms. </li><li>Experience with HRIS tools (e.g., Workday) and integrating them into project frameworks. </li><li>Familiarity with Generative AI applications for content generation, research, or automation. </li><li>Excellent written and verbal communication skills, with a knack for making the complex simple. </li><li>High emotional intelligence, a collaborative spirit, and a bias for action and results. </li></ul>