<p>The primary purpose of this position at the VA Greater Los Angeles Healthcare System, Los Angeles, CA, is to manage public affairs and communication functions. Key responsibilities include enhancing awareness of VA programs, services, events, and research among both internal and external audiences, creating and maintaining media relations, advising senior management on communication strategies, and actively pitching stories to media outlets to promote organization's initiatives and achievements.</p> <p>Duties include but are not limited to:</p> <ul> <li>Serves as a facility spokesperson and prepares written and oral responses to inquiries regarding agency programs, policies, and sensitive or high-visibility issues, including during emergencies. </li><li>Plans, coordinates, and executes special events, ceremonies, outreach activities, and high-profile visits to support communication and engagement objectives. </li><li>Develops communication products such as news releases, briefings, talking points, newsletters, web content, and social media posts for internal and external audiences. </li><li>Manages content for the facility's website, Intranet, and SharePoint platforms; ensures accuracy, accessibility, usability, and compliance with VA communication standards. </li><li>Produces and edits digital content, graphics, and visual materials using professional design and photo-editing tools. </li><li>Tracks, analyzes, and reports on social media and digital communication metrics; recommends strategies to improve engagement and message effectiveness. </li><li>Works with IT and communications staff to troubleshoot website and Intranet issues and ensure continuity, integrity, and timely delivery of information services. </li><li>Reviews and edits written materials for clarity, accuracy, and alignment with organizational messaging; selects photographs and artwork for communication products. </li><li>Oversees newsletter production, including content development, layout review, final editing, and coordination with contracted printing services. </li><li>Collaborates with writers, editors, designers, and photographers to produce timely, high-quality communication products. </li><li>Supports employee communication initiatives, including briefing sessions, information forums, and internal outreach efforts across the healthcare system. </li><li>Evaluates communication trends, stakeholder feedback, and media activity to advise leadership on improving messaging and public engagement. </li><li>Researches emerging digital communication tools, technologies, and best practices and integrates them into communication plans when appropriate. </li><li>Ensures compliance with information security, information assurance, and VA policies as they apply to website, Intranet, and content management activities. </li></ul> <p>Work Schedule: Monday - Friday, 8:00am - 4:30 pm</p> <p>Telework: Per supervisor discretion</p> <p>Position Description/PD#: Public Affairs Specialist/PD11288O</p> <p>Relocation/Recruitment Incentives: Not Authorized</p> <p>Permanent Change of Station (PCS): Not Authorized</p> <p>Financial Disclosure Report: Not Required</p>