<p>Bookmark this Posting Print Preview | Apply for this Job</p> <p>Announcement</p> <p>Details</p> <p>Open Date 12/12/2025 Requisition Number PRN43823B Job Title Receptionists Working Title Front Desk Specialist Career Progression Track S00 Track Level S3 - Skilled FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary</p> <p>Monday -Friday 8:00 am - 5:00 pm</p> <p>VP Area President Department 00316 - University Counseling Center Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $19.00 to $21.00/hr including excellent benefits package Close Date 03/12/2026 Priority Review Date (Note - Posting may close at any time) 01/02/2026 Job Summary</p> <p>The University Counseling Center (UCC) is recruiting for a Front Desk Specialist to staff the front reception desk and provide administrative support to the UCC clinical and training team. The UCC Front Desk Specialist is responsible for greeting clients, answering phones, scheduling clinical appointments, and adhering to professional client and counselor confidentiality. The successful candidate will possess excellent customer service skills, strong attention to detail, good organizational skills, and the ability to effectively multi-task and handle stressful situations. Additionally, the successful candidate will demonstrate skills in dealing appropriately with confidential information and setting appropriate professional and personal boundaries.</p> <p>Successful completion of a background check is required prior to hire, which is paid for by the UCC.</p> <p>One year of education may be substituted for two years of experience.</p> <p>Enrolled U of U students may not apply due to the International Association for Counseling Services (IACS) accreditation standards.</p> <p>An excellent benefits package is included (see here for a full description of the benefits package):</p> <ul> <li>14.2% employer retirement contribution in addition to employee contributions </li><li>Paid parental leave (in addition to FMLA) </li><li>11 paid holidays per year plus vacation accruals each month </li><li>Excellent health insurance options that are both affordable and allow access to care through the University of Utah health system </li><li>Tuition reduction for employees and family members </li><li>Options for short-term and long-term disability insurance, life insurance, and HSA/FSA savings plans are available </li><li>Free public transportation pass (see here for more information) </li></ul> <p>About Student Affairs</p> <p>Student Affairs is comprised of over 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. Student Affairs encourages U of U students to participate in the creation of their own campus culture, collaboratively working alongside professional staff, student leaders, and academic partners to ensure all members of our community not only feel welcomed but are fully incorporated into university life.</p> <p>Learn more about the great benefits of working for University of Utah: benefits.utah.edu</p> <p>The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.</p> <p>Responsibilities</p> <p>Front Desk Specialist</p> <p>Greets and assists UCC clients in person or over the telephone. Manages the client check-in process. Answers and screens inquiry calls from prospective student clients, U faculty/staff, and other constituents. Provides scheduling and phone message support for large clinical staff. Client scheduling. Maintains UCC online client files. Administrative Support for the Director of Clinical Services and the Clinical Team. Other clerical tasks and duties as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.</p> <p>Work Environment and Level of Frequency typically required</p> <p>Nearly Continuously: Office environment.</p> <p>Physical Requirements and Level of Frequency that may be required</p> <p>Nearly Continuously: Sitting, hearing, listening, talking.</p> <p>Often: Repetitive hand motion (such as typing), walking.</p> <p>Seldom: Bending, reaching overhead.</p> <p>Senior-level support role. Completes assignments with little supervision. May assist less-experienced team members. Requires 3+ years of related experience.</p> <p>Requires 3+ years of related experience.</p> <p>This is a Skilled Level position in the Support track.</p> <p>Job Code: S20763</p> <p>Grade: S15</p> <p>Minimum Qualifications</p> <p>EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).</p> <p>Receptionist, III: Requires 3+ years of related experience.</p> <p>Preferences Type Benefited Staff Special Instructions Summary Additional Information</p> <p>The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.</p> <p>Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.</p> <p>The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.</p> <p>To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:</p> <p>Director/ Title IX Coordinator</p> <p>Office of Equal Opportunity and Affirmative Action (OEO/AA)</p> <p>383 University Street, Level 1 OEO Suite</p> <p>Salt Lake City, UT 84112</p> <p>801-581-8365</p> <p>oeo@utah.edu</p> <p>Online reports may be submitted at oeo.utah.edu</p> <p>For more information: https://www.utah.edu/nondiscrimination/</p> <p>To inquire about this posting, email: employment@utah.edu or call 801-581-2300.</p> <p>The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.</p> <p>This position may require the successful completion of a criminal background check and/or drug screen.</p> <p>https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.</p> <p>Posting Specific Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <ul> <li> <ul> <li>Do you have a High School Diploma, GED, or equivalency? </li></ul> </li><li> <p>Yes</p> </li><li> <p>No</p> </li><li> <ul> <li>How many years of clerical/administrative experience do you have? </li></ul> </li><li> <p>Less than 2 years</p> </li><li> <p>2 year or more, but less than 4 years</p> </li><li> <p>4 years or more, but less than 6 years</p> </li><li> <p>6 years or more, but less than 8 years</p> </li><li> <p>8 years or more</p> </li><li> <ul> <li>Are you a current University of Utah student? </li></ul> </li><li> <p>Yes</p> </li><li> <p>No</p> </li></ul> <p>Applicant Documents</p> <p>Required Documents</p> <ul> <li>Resume </li><li>Cover Letter </li></ul> <p>Optional Documents</p>