<p>Work Flexibility: Onsite</p> <p>What you will do</p> <p>As the Field Operations Team Lead, you'll play a key leadership role in driving the success of our loaner kit and order fulfillment operations. You'll oversee the end-to-end distribution process-managing everything from order entry and picking to shipping, tracking, and route planning-to ensure our representatives and customers receive timely, accurate deliveries.</p> <p>In this hands-on role, you'll take ownership of inventory accuracy through diligent record-keeping, warehouse cycle counting, expired product management, and strategic inventory utilization. With warehouse stock accounting for up to 50% of the Branch's inventory assets, your expertise will be essential in implementing efficient processes and maintaining a constant state of audit readiness.</p> <p>We're looking for someone who thrives in a fast-paced environment and is willing to work flexible hours to meet evolving business needs. Your leadership will directly impact operational excellence and customer satisfaction.</p> <ul> <li>Meet established metrics for operations (i.e. turns, service levels) </li><li>Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage </li><li>Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations </li><li>Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries </li><li>Investigate customer complaints/track service levels and problem solve any discrepancies </li><li>Utilize processes and tools for scheduling surgeries </li><li>Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments) </li><li>Managerial duties including but not limited to: training, coaching, performance management and evaluation, compensation management, recruitment and terminations </li></ul> <p>What You Need</p> <ul> <li>Bachelor's degree in business or related discipline or 6 years of equivalent relevant experience </li><li>Experience with warehouse or inventory control experience </li><li>Proficiency in Excel and PowerBi </li><li>Experience with direct people management </li></ul> <p>Travel Percentage: 20%</p> <p>Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.</p> <p>Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.</p>