<p>Company Description</p> <p>At Inwood Animal Clinic, we specialize in quality veterinary care for pets of all ages. We are available to address any potential issues, so our patients will enjoy a lifetime of great health. Our goal is to deliver top-quality care for every animal that walks through our doors. We've been serving New York City since 2008. We're conveniently located on Broadway between Academy Street and 204th Street</p> <p>To learn more about us, click here: Inwood Animal Clinic</p> <p>Job Description</p> <p>We are seeking a compassionate and dependable team member for a hybrid Veterinary Receptionist / Veterinary Assistant role. This position is primarily front-desk focused, with opportunities to support the medical team through light clinical duties.</p> <p>This is a great fit for someone who enjoys working directly with clients while also being involved in patient care behind the scenes.</p> <p>Key Responsibilities include, but are not limited to:</p> <p>Reception Duties (Primary Focus):</p> <ul> <li> <p>Greet clients and patients warmly and professionally</p> </li><li> <p>Answer phone calls and emails, triage client concerns, and direct communication appropriately</p> </li><li> <p>Schedule appointments to support an efficient and smooth daily workflow</p> </li><li> <p>Manage check-in and check-out processes, including processing payments</p> </li><li> <p>Maintain a clean, organized, and welcoming reception area</p> </li><li> <p>Provide compassionate and discreet emotional support to clients during a variety of medical situations</p> </li></ul> <p>Veterinary Assistant Support (Secondary Responsibilities):</p> <ul> <li> <p>Assist with exam room setup and turnover</p> </li><li> <p>Prepare and organize medications as directed by the veterinary team</p> </li><li> <p>Restrain pets safely for exams or procedures when needed</p> </li><li> <p>Support the team with basic patient care and hospital flow</p> </li></ul> <p>Whether you're looking to grow your skills at the front desk or expand your clinical knowledge, we provide hands-on and virtual training opportunities to support your development.</p> <p>Qualifications</p> <p>We're looking for:</p> <ul> <li> <p>Experience as a Veterinary Receptionist and/or Veterinary Assistant (minimum of 1 year veterinary experience preferred)</p> </li><li> <p>Bilingual in Spanish and English preferred</p> </li><li> <p>Compassionate, calm, and team-oriented with strong communication skills</p> </li><li> <p>Ability to multitask and stay organized in a fast-paced environment</p> </li><li> <p>Comfortable supporting both client-facing and clinical tasks</p> </li><li> <p>Self-motivated with a desire to learn and grow within the veterinary field</p> </li></ul> <p>Additional Information</p> <p>Pay range: $18-$22 per hour, depending on experience</p> <p>We offer our staff:</p> <ul> <li>Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) </li><li>Employee Assistance Program </li><li>Paid Vacation and Sick Time for ALL Employees </li><li>Paid Bereavement Program </li><li>Paid Parental Leave Program </li><li>Competitive Compensation </li><li>Continuing Education Allowance (applies to licensed/registered/certified roles) </li><li>Tuition Assistance Program </li><li>Access to a CVA/CVT/CVPM Partnership through Penn Foster </li><li>Career Development Opportunities </li><li>Referral Bonus Program for most positions! </li><li>Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) </li><li>*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. </li><li>Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. </li></ul> <p>For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.</p>