<p>Position Overview</p> <p>This role is integral to supporting the Loan Servicing Operations team and offers an excellent opportunity to develop expertise in financial processes and the Manufactured Housing Industry. The position requires a high level of accuracy, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p> <p>Key Responsibilities</p> <ul> <li>Payment Processing: Accurately post and reconcile customer payments, ensuring timely application to loan accounts and resolving discrepancies promptly. </li><li>Daily Balancing and Reconciliation: Perform end-of-day balancing of payment batches and reconcile accounts to maintain financial integrity and compliance. </li><li>Loan Maintenance: Update and maintain loan records, including changes to borrower information, payment schedules </li><li>Cross-Training and Backup Support: Learn multiple operational functions to provide coverage and maintain continuity during staff absences. </li><li>Special Projects: Assist with department initiatives, process improvements, and system enhancements as assigned. </li></ul> <p>Qualifications</p> <ul> <li>High School Diploma or GED required; some college coursework preferred. </li><li>Proficiency in Microsoft Office Suite (Excel and Word). </li><li>Strong attention to detail and accuracy in all tasks. </li><li>Self-motivated with a strong sense of urgency and ability to meet deadlines. </li><li>Excellent organizational and time management skills. </li><li>Ability to multi-task and prioritize in a dynamic environment. </li><li>Strong verbal and written communication skills. </li><li>Knowledge of manufactured housing or loan servicing is a plus. </li></ul>