<p>Position Summary:</p> <p>The Global Business Analyst's role is to serve as a senior resource within the organizations IT team. The role will include serving as a formal backup for the ERP Project Manager (during implementations) and serving as a mentor to lower-level ERP Business Analysts (as the QAD System is implemented in additional sites). Additionally, the Global Business Analyst will formally lead cross-functional project teams, sometimes with non-IT staff included. They will plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. Excellent functional experience with ERP systems (QAD, Oracle) is required. The Global Business Analyst is also responsible for generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments. As business needs are determined travel may be needed within all ChemPharma & Energy Global Sites.</p> <p>Principle Duties (includes, but is not limited to):</p> <ul> <li>Lead formal and informal cross-functional project teams on large projects such as ERP implementations, custom module development, process review / rewrite of processes for all functions and system interfaces. </li><li>Serve as a backup to the ERP Project Manager (during implementations) - this will be determined in the project scope / definition of the project. </li><li>Liaise with ERP System providers, user groups and vendors to maintain leading edge understanding of new technologies and modules. </li><li>Be highly involved in launch projects with the balance of the Application Services team. </li><li>Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. </li><li>Lead and participate in design sessions regarding new systems for the purpose of enhancing business processes, operations, and information process flow. </li><li>Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. </li><li>Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. </li><li>Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications. </li><li>Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. </li><li>Create systems models, specifications, diagrams and charts to provide direction to ERP Systems Analysts. </li><li>Coordinate record and perform in-depth tests, participate in user readiness assessments, provide post deployment hyper care and ensure process discipline remains. </li><li>Review existing business process documentation for applicability and modify as necessary. </li><li>Conduct Ad-Hoc training sessions as needed. </li></ul> <p>Essential Qualifications / Experience:</p> <ul> <li>College diploma or university degree in the field of business administration, computer science, accounting, or management information systems. </li><li>Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products. Optionally, candidates with strong functional experience specifically within front end processing; Quote and order entry including GSF experience. </li><li>Extensive experience (5+ years) with QAD or Oracle. </li><li>2+ years of management or project management experience. </li><li>Working knowledge of barcode scanning systems and database query tools. </li><li>Excellent project management skills. </li><li>Excellent analytical, mathematical, and creative problem-solving skills. </li><li>Excellent understanding of the organization's goals and objectives. </li><li>Excellent written and oral communication skills. </li><li>Excellent listening and interpersonal skills. </li><li>Ability to conduct research into systems issues and products as required. </li><li>Ability to communicate ideas in both technical and user-friendly language. </li><li>Highly self-motivated and directed. </li><li>Ability to effectively prioritize and execute tasks in a high-pressure environment. </li><li>Strong customer service orientation. </li><li>Experience working in a team-oriented, collaborative environment. </li><li>Proven aptitude in communicating and conducting training sessions to multiple students. </li><li>Experience in and understanding of manufacturing business environments. </li><li>Ability to travel (25-50%) commensurate with QAD implementation schedules, during global onsite CP&E projects. </li><li>Working technical knowledge of the QAD 2007 SE to 2021 EE is preferred. </li></ul>