<p>Apply</p> <p>Description</p> <p>Work Week: Monday - Friday</p> <p>Hours: 7:30 am - 4:00 pm. Additional overtime may be required.</p> <p>Benefits:</p> <ul> <li>Medical, Dental, and Vision Insurance </li><li>401k Retirement plan </li><li>Eligible to start with up to 15 days of PTO. </li><li>9 Paid Holidays </li><li>Eligible for insurance after 30 days of employment </li><li>Employer-paid short-term and long-term disability insurance </li></ul> <p>Key Duties:</p> <ul> <li>Deliver superior service by identifying and resolving problems and issues. </li><li>Maintain a working knowledge of our products, services, and promotions. </li><li>Identify opportunities to upsell or solve customers' problems. </li><li>Be customer-centric by always being polite and professional. </li><li>Provide cohesive support to the sales & marketing team. </li><li>Operate effectively in a cross-functional team environment. </li><li>Provide value to internal and external customers. </li><li>Create and pursue a self-development plan. </li><li>Ensure a positive customer experience </li></ul> <p>.Job Requirements:</p> <ul> <li>Communication, both oral and written. </li><li>Critical Evaluation and problem-solving skills. </li><li>Relationship Management. </li><li>Ethical Practice. </li><li>Excellent phone skills. </li><li>Attention to detail. </li><li>Reliable attendance. </li><li>Proven leadership aptitude. </li><li>Desire to grow professionally. </li></ul> <p>Education and Experience</p> <p>Required:</p> <ul> <li>High school diploma or equivalent </li><li>Building experience is a plus </li><li>1-2 years of sales support/customer service experience </li><li>Microsoft Office, Typing, Computer Skills experience. </li></ul> <p>Preferred:</p> <ul> <li>3+ years in a customer service or inside sales role </li><li>Familiarity with building products or the fencing industry </li><li>Experience working within a cross-functional team. </li><li>Associate or bachelor's degree </li></ul>