<ol> <li>JOB TITLE: Field Service Engineer / Technician LOCATION: Cheshire / Staffordshire (UK-wide travel required) 2. REPORTING TO: CPS Service Supervisor 3. About the Role: We're looking for a hands-on Field Service Engineer to support our customers across the UK, with a primary base at our customer centre in the Cheshire area. This is a varied role combining on-site support, tooling repair, preventative maintenance, and customer-facing technical expertise. You'll work across a wide range of assembly tooling-including pneumatic and DC electric tools-while also supporting bespoke projects and continuous improvement activities. If you enjoy problem-solving, working independently, and being the technical expert customers rely on, this role will suit you. 4. Key Responsibilities: Provide day-to-day technical support at a key customer site and additional UK locations Diagnose, service, and repair assembly tooling (pneumatic, DC, and related systems) Carry out preventative maintenance and calibration activities Support bespoke assembly projects and customer rework requests Deliver product training and technical guidance to customers when required Work closely with internal teams and Area Sales Managers to resolve application challenges Promote company products, services, and solutions through strong customer relationships Maintain awareness of competitor products and industry developments 5. What We're Looking For: Essential: Mechanical and/or electrical engineering background (hands-on) Experience with assembly tooling (e.g. clutch, transducer, pulse tools) Strong fault-finding and problem-solving skills Ability to work independently and manage your own workload Good communication skills, including customer interaction and presentations Comfortable working to deadlines and prioritising tasks effectively IT literate beyond a basic level Full and clean UK driving licence Desirable: ONC/HNC (or equivalent) in Mechanical or Electrical Engineering Experience working within industrial or manufacturing environments Knowledge of torque tooling systems and applications Experience delivering customer training 6. Personal Attributes Self-motivated and proactive Customer-focused with a professional approach Strong team player with good interpersonal skills Flexible and adaptable to changing workloads and travel requirements Positive attitude with a willingness to learn and develop 7. Additional Requirements Willingness to travel across the UK, including overnight stays when required Flexibility to work occasional weekends based on business needs 8. Why Join Us? Varied, hands-on role with real customer impact Opportunity to work with advanced tooling technologies Ongoing training and development Supportive team environment with opportunities to grow </li></ol>