<p>Stamford Health has an opening for a full-time Receptionist/Scheduler in Norwalk, CT! The Receptionist/Scheduler will work Monday - Friday (40 hours a week). Monday & Tuesday 8am-5pm, Wednesday 8:30am-6pm, Thursday 8am-4pm, Friday 8am-3pm.</p> <p>The Receptionist/Scheduler will provide the full scope of reception and administrative office support services to the practice.</p> <p>Responsibilities:</p> <ul> <li>Greets and directs visitors/patients courteously and professionally. </li><li>Obtains, verifies and/or updates patient demographic information. </li><li>Collects co-pay and copy of the patient's insurance identification card. </li><li>Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required. </li><li>Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary. </li><li>Maintains strong current knowledge of policies and operating procedures. </li><li>Initiates calls as requested by Physician, Office Manager or other professional staff. </li><li>Responsible for opening/closing office duties as needed. </li><li>Photocopying, faxing, and distributing documents as required and in a timely manner. </li><li>Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas. </li><li>Maintain copy machines, ensuring all supplies are on hand; call for repair when required. </li><li>Responsible for the management of incoming and outgoing departmental mail; dating as required, sorting, distributing and generating responses as appropriate and in a timely manner. </li><li>Demonstrates ongoing commitment to customer service excellence and supports the customer service plan. </li><li>High School Diploma or equivalent required with 1-3 years of related front office or customer service experience preferred. </li><li>Demonstrated strong interpersonal, organizational skills. </li><li>Effective communication skills, both verbal and written English proficiency required </li><li>Computer skills required (MS Office Word and Excel). </li><li>Solid phone/customer service skills. </li></ul>