<p>This position is located in the Audiology Service at the VAMC Salt Lake in Salt Lake City, Utah. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology.</p> <ul> <li>Responsible primarily for the patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by Audiology Licensures. </li><li>Supports functions include both direct patient care and administrative duties. </li><li>Greets and escorts patients; Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting; </li><li>Conducts hearing pass/fail screenings without interpretation; Non-diagnostic otoscopy; Cerumen management; Taking earmold impressions; Hearing aid troubleshooting and repair. </li><li>Provides basic hearing aid information for patients and caregivers. </li><li>Performs listening checks on hearing aids. Electroacoustic analysis of devices. </li><li>Pairs hearing aids and accessories via Bluetooth technology; Programming previously stored settings into hearing aids; Activating remote controls. </li><li>Responsible for ensuring timely and accurate documentation of all interaction in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES </li><li>Manages office supplies. </li><li>Tracks loaner stock hearing aid inventory. </li><li>Electronic orders, verifying orders upon arrival to ensure components are present and working correctly. </li><li>Places RTC orders for appointments. </li><li>Packages and mails hearing aids and accessories. </li><li>Processes ROES transactions (e.g., certifying and issuing hearing aids, entering orders and repairs). </li><li>Responds to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions. </li><li>Assists patients, visitors, and other requesting information. </li><li>Management of infection control, patient safety, and clinical supplies for the audiology clinic. </li><li>Maintenance of lean, disinfected instrumentation, equipment, and work surfaces in the Audiology clinic. </li><li>Reprocesses reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. </li><li>Responsible for planning and carrying out the assignment, resolving most of the conflicts that arise, coordinating the work with other as necessary and interpreting policy on own initiative in terms of established objectives. </li><li>Responsible for carrying out the assignment under the direct supervision of the Supervising Audiologist. Completed work is reviewed by the supervising Audiologist. </li></ul> <p>Work Schedule: Monday - Friday, 8:00 am - 4:30 pm</p> <p>Recruitment Incentive (Sign-on Bonus): Not Authorized</p> <p>Permanent Change of Station (Relocation Assistance): Not Authorized</p> <p>Telework: Not Available</p> <p>Virtual: This is not a virtual position.</p> <p>Functional Statement #: 52076-A</p> <p>Permanent Change of Station (PCS): Not Authorized</p>