<p>Position Status & Special Application Instructions</p> <p>Posting Number CS00586 RIC Position Number 5550-10000-2138 Benefits Eligible? Yes Section Number of Positions Available 1 Anticipated Start Date or Semester Posting Date 08/27/2025 Position Status Permanent - C End of Restricted or Limited Position Civil Service List No Closing Date 09/05/2025 Open Until Filled No Special Instructions/Information for Applicants</p> <p>Candidates selected for further consideration may be required to complete a practical exercise. The exercise is a candidate screening tool that may be used to assess computer software skills specific to the job. Examples include but are not limited to Microsoft Word (mail merge, formatting, etc.), Microsoft Excel (charts, tables, formulas, etc.), and typing.</p> <p>Upon hire, candidate may be required to arrange for an official transcript of highest degree earned to be mailed/transmitted directly from the institution to RIC.</p> <p>General Information to Applicants</p> <p>Posting Details</p> <p>Classification Information</p> <p>Salary Grade 315CA Min Salary 47350 Max Salary 51514 Added Salary For this Position FLSA Non-Exempt Branch of Service classified Labor Code Council 94 Local 2879 AA/EEO/ADA Statement</p> <p>As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application.</p> <p>Position Information</p> <p>Position Title Higher Education Administrative Assistant II Department Name Psychology Department Full Time / Part Time Full-time General Statement of Duties</p> <p>Within a college/university system, to perform higher level administrative support functions in an academic department or departments; to assist in answering requests and providing information related to programs and services within an educational environment utilizing college enterprise software systems with common business applications, and a wide variety of computer applications including word processing, spreadsheets and other contemporary office software; and to do related work as required.</p> <p>Supervision Received</p> <p>Works under the general supervision of an academic department chair, Dean, faculty or other designated academic professional; work instructions are typically provided at the beginning of assignments and is subject to episodic review by a supervisor for conformance with such policies, procedures and methods.</p> <p>Supervision Exercised</p> <p>Generally none, but may be involved in the orientation of clerical staff and new Higher Education Administrative Assistants.</p> <p>Scheduled Work Week / Hours / Area</p> <p>35 hours/week</p> <p>Monday - Friday</p> <p>8:30AM - 4:30PM</p> <p>This position will work at the Psychology Department.</p> <p>Position Overview Reports To Department Chair Illustrative Examples of Work Performed</p> <p>Within a college/university system, to perform higher level administrative support functions in an academic department or departments.</p> <p>To assist in answering requests and providing information related to programs and services within an educational environment utilizing college enterprise software systems with common business applications, and a wide variety of computer applications including word processing, spreadsheets and other contemporary office software.</p> <p>To serve as a lead administrative worker in in an academic department or departments.</p> <p>To provide administrative support for finance and budgetary functions.</p> <p>To produce and present detailed reports on departmental key performance indicators.</p> <p>To develop and maintain policies and procedures for the academic department(s).</p> <p>To coordinate with faculty within the academic department to arrange for any special services required by students, such as referrals for tutoring, disability services, Writing Center, English as a Second Language programs, or Career Development.</p> <p>To prepare informational and statistical academic reports incorporating information from the data management system to track grade point averages, grades, academic probation, etc.</p> <p>To create and manipulate queries within the college's enterprise software system to produce reports and documents such as class rosters, academic transcripts, facility load reports, and others.</p> <p>To make classroom reservations utilizing the college's event management computer system.</p> <p>To convey pertinent information to faculty, staff, students and visitors as it relates to a wide range of policies and procedures of the college.</p> <p>To process student add/drop course requests.</p> <p>To coordinate office schedules for work study students within an academic department.</p> <p>To enter hours worked for the biweekly work study student payroll for the academic department.</p> <p>To maintain electronic and/or paper records for the academic department.</p> <p>To answer in-person, telephone or email inquiries for the academic department and respond appropriately.</p> <p>To convey information to students regarding course offerings, courses of study and academic policies and services.</p> <p>To schedule faculty advising appointments for students, as well as other events for the academic department chair and faculty.</p> <p>To maintain and requisition department supplies utilizing the college's enterprise software system in compliance with college and state purchasing protocols.</p> <p>To perform routine maintenance of office machinery and equipment.</p> <p>To do related work as required.</p> <p>Education</p> <p>Such as may have been gained through: graduation from a senior high school supplemented with courses in computer information systems; and</p> <p>Experience</p> <p>Such as may have been gained through: employment in performing general office tasks of a complex nature in an academic setting, including the use of enterprise software systems with common business applications, word processing, spreadsheets, and other contemporary office software;</p> <p>Or Combination of Education and Experience</p> <p>Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.</p> <p>Or Combination of Education and Experience Additional Required Qualifications Knowledges Skills and Capacities</p> <p>The ability to integrate information from one type of application package to another; the ability to effectively communicate information to all interested parties within a higher education setting; skills in organizing and multi-tasking; strong written and verbal communication skills; a familiarity with spreadsheets, databases, word processing and other computer software; the ability to effectively prioritize work and consistently meet deadlines; the ability to establish and maintain effective working relationships with superiors, the college/university departments, and other state and private agencies and organizations and employees; a high level of interpersonal skills to handle sensitive situations and confidential information; a working knowledge of a higher education system; the ability to generate accurate and concise informational and statistical reports; and related capacities and abilities.</p> <p>Preferred Qualifications</p> <p>Certificate or associate degree in office administration or a related field;</p> <p>Experience in higher education in an administrative and/or customer service role including the use of enterprise software systems;</p> <p>5 or more years office experience.</p> <p>Number of Employees Supervised 0</p>