<p>DUTIES & RESPONSIBILITIES:</p> <ul> <li>Responsible for unlocking front door at appropriate time. </li><li>Check voice mail for messages and turn on/off as appropriate. </li><li>Answer telephone, take messages and transfer calls as appropriate. </li><li>Take prescriptions refill requests from patients and pharmacies and enter into the computer </li><li>Check patients in and out upon arrival and departure respectively. </li><li>Schedule patient appointments. </li><li>Print demographic information sheets at least annually for patient to verify information. </li><li>Enter patient demographics information into computer. </li><li>Update patient demographic/insurance information as necessary. </li><li>Scans patient insurance cards into EHR as necessary. </li><li>Collect co-pay and/or billed charges from patient at time of visit and post into EHR. </li><li>Process all received faxes appropriately and in a timely manner. </li><li>Process courier mail in a timely manner. </li><li>Run insurance eligibility program twice a day- once for the day before the appointment and once for same day appointments. </li><li>Verify Medicaid eligibility via website for patient upon arrival as required. </li><li>Telephone following day patients to confirm appointments if automated system fails </li><li>Make outside referral appointments for patients as needed. </li><li>Monitor outstanding referrals and follow-up as needed to insure patient attends appointment and we receive the report. </li><li>Responsible for printing and tracking dictation on a daily basis. </li><li>Process work from provider out-box for office as appropriate. </li><li>File patient charts as necessary. </li><li>Reconcile cash drawer daily and prepare deposit report for Practice Manager. </li><li>Maintain administrative patient alerts as necessary. </li><li>Assemble registration packets as needed </li><li>Prepare documentation for OB Chart Review monthly. </li><li>Assist with Medical Records as necessary. </li><li>Perform other duties as assigned. </li></ul>