<p>The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Bureau of Child Care Assistance is seeking a Licensed Child Care Consultant to join our team! </p> <p>This position is a member of the Child Care Licensing Unit within Division of Family Well-Being and Protection. This unit regulates compliance and offers consultation to licensed child care centers throughout the state of Iowa. This position requires significant travel and covers multiple counties in Iowa and ensures center compliance with child care licensing standards. </p> <p>This is a full-time opportunity, Monday - Friday with typical hours being from 8:00 AM- 4:30 PM however, flexibility in schedule is allowed with supervisory approval. </p> <p>Telework may be an option upon successful completion of the training period and will travel on a regular basis to conduct the assessments of allegations within the assigned Service Area. Mileage is paid at $0.50/mile travelled according to the Department of Administrative Services (DAS) State Accounting Enterprise Procedures. A valid driver's license is required. </p> <p>This position will be domiciled (work location) in Council Bluffs. Telework may be an option for this position if requested by the employee and approved by management. but the position is based in the assigned county and will serve clients in that and surrounding counties (Monona, Crawford, Carrol, Harrison, Shelby, Audubon, Pottawattamie, Cass, Adair, Mills, Montgomery, Adams, Union, Freemont, Page, Taylor and Ringgold). </p> <p>The ideal candidate will: </p> <ul> <li>Drive to childcare centers across Iowa.  </li><li>Utilize a computer and various software programs to enter or retrieve childcare information.  </li><li>Evaluate program performance by way of observation of interactions, inspection of facilities, review of postings, inspection of files, and examination of policy & procedures.  </li><li>Evaluate, interprets and operationalizes Iowa Code, Iowa Admin Rule and Licensing Standards. (Mastery of 237A, 441-109, Comm 204)  </li><li>Display a high level of initiative, effort and commitment towards completing assignments efficiently.  </li><li>Work with minimal supervision. Demonstrates responsible behavior and attention to detail.  </li><li>Deliver timely reports that are accurate and concise.  </li><li>Demonstrate interviewing skills and techniques  </li><li>Utilize good judgment in evaluating situations and making decisions.  </li><li>Provide consultation for problem solving needs of the center.  </li><li>Establish and maintains a network of stakeholders to advance childcare efforts.  </li><li>Evaluate aspects of cultural competence and child developmental needs relative to childcare standards.  </li><li>Manage time and activities to meet deadlines.  </li><li>Express information to individuals or groups effectively, considering the audience and nature of the information. Listens to others and responds appropriately.  </li><li>Recognize when concerns and success should be elevated to their supervisor.  </li></ul> <p>To ensure the Service Area is providing the best service to the residents of Iowa, applicants should demonstrate exceptional customer service skills, integrity, and a strong work ethic. </p> <p>The following experience/skills are preferred: </p> <ul> <li>Critical thinking skills and plan development  </li><li>Customer service including de-escalation of conflictual or adversarial situations  </li><li>Excellent oral and written communication and report composition  </li><li>Teamwork, collaboration, and consultation  </li><li>Ability to multi-task  </li><li>Ability to manage multiple deadlines  </li></ul> <p>Preference will be given for education or experience which correlates directly with the requirements and duties of the position.</p> <p>Benefits</p> <p>Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a</p> <p>comprehensive benefits package designed to support your well-being and professional growth:</p> <ul> <li>Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and </li></ul> <p>your family healthy at a low cost with outstanding coverage!</p> <ul> <li>Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to </li></ul> <p>begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9</p> <p>days/year).</p> <ul> <li>Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% </li></ul> <p>and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC),</p> <p>Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to</p> <p>$75/month).</p> <ul> <li>Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and </li></ul> <p>dependent care expenses.</p> <ul> <li>Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind. </li><li>Employee Assistance Program: Access resources and support through our Employee </li></ul> <p>Assistance Program for personal and professional challenges.</p> <ul> <li>Employee Discount Programs: Enjoy discounts on a variety of goods and services through our </li></ul> <p>employee discount programs. </p> <p>For additional information on benefits click here.</p> <p>Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.</p> <p>Background Checks</p> <p>Applicants will be required to complete a background check to be considered for this position. </p> <p>The State of Iowa is an EEO/AA Employer</p> <p>HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).</p> <p>Graduation from an accredited four year college or university and the equivalent of four years of full-time experience in a social work capacity in a public or private agency;</p> <p>OR</p> <p>a Bachelor's degree in social work from an accredited four year college or university and the equivalent of three years of full-time experience in a social work capacity in a public or private agency;</p> <p>OR</p> <p>a Master's degree in social work from an accredited college or university and the equivalent of one year of full-time experience in a social work capacity in a public or private agency;</p> <p>OR</p> <p>an equivalent combination of graduate education in the social or behavioral sciences from an accredited college or university and qualifying experience up to a maximum of thirty semester hours for one year of the required experience.</p> <p>OR</p> <p>employees with current continuous experience having earned their full-time equivalent social work experience with the Iowa Department of Human Services may qualify with one year less of the required experience.</p> <p>For additional information, please click on this link to view the job description. </p>