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<p>16194BR</p> <p>FTE: 0.5</p> <p>Shift: Week 1: Wed/Thu 9:30a -6:00p. Week 2: Sat/Sun/Thu 9:30a- 6:00p, Wed 2p-6p.</p> <p>Compensation: $18.32+</p> <p>Hours Per Week: 20</p> <p>Weekends: No</p> <p>Benefit Eligible</p> <p>Schedule: Week 1: Wed/Thu 9:30a -6:00p. Week 2: Sat/Sun/Thu 9:30a- 6:00p, Wed 2p-6p.</p> <p>We're seeking a Patient Access Representative to support a smooth, accurate, and welcoming experience for patients and visitors. This role plays a key role in patient admission, registration, insurance verification, and scheduling, ensuring every interaction is efficient and compliant with financial and insurance requirements.</p> <p>Key Responsibilities & Skills:</p> <ul> <li> <p>Accurately collect, analyze, and record demographic, insurance, financial, and clinical data in the system, ensuring all required documentation is complete</p> </li><li> <p>Maintain strong knowledge of insurance plans and verification processes</p> </li><li> <p>Answer and route phone calls professionally; take accurate messages</p> </li><li> <p>Educate patients on financial obligations, including point of service (POS) collections and estimates</p> </li><li> <p>Assist with patient self-service registration processes service registration processes. service registration processes.</p> </li><li> <p>Monitor and manage multiple work queues to ensure timely workflow</p> </li><li> <p>Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate</p> </li><li> <p>Schedule walk in procedures and collaborate with central scheduling regarding other needs</p> </li></ul> <p>Why UnityPoint Health - Meriter?</p> <p>At UnityPoint Health, you matter. We're proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.</p> <p>Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you're in.?Here are just a few:</p> <ul> <li>Expect paid time off, parental leave, 401K matching and an employee recognition program. </li><li>Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. </li><li>Tuition reimbursement to help further your career and adoption assistance to help you grow your family. </li></ul> <p>With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.</p> <p>And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.</p> <p>UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.</p> <p>Join our team of experts and make a difference with UnityPoint Health.</p> <p>Required Qualifications:</p> <ul> <li>High School Diploma or equivalent </li><li>At least two (2) years of customer service or healthcare related experience is preferred </li></ul> <p>EEO/M/F/D/V</p>
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